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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Earn the respect of management, stakeholders, employees and peers by establishing and maintaining a reputation of integrity, astuteness and exemplary work ethic. Over twenty-seven years of experience in the water utility industry. Holds a Grade 4 Operator Certification in both Water Distribution and Water Treatment. In depth knowledge of water production, treatment, storage and distribution of potable water. A proactive individual who appreciates a challenge and has a logical and creative approach to problem solving. Nineteen years of supervisory experience with a demonstrated ability to motivate and lead personnel to achieve outlined goals and objectives. Extensive experience in maintaining compliance with water quality standards and permit requirements. Thoroughly enjoys working in a team environment and understands the importance of developing and maintaining productive relationships.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Experience
01/2008 to Present General Manager / Board Secretary Jbs Usa | Lufkin, TX,
  • Manages all District activities including water production, treatment, distribution, supply, personnel, customer service, finance and administrative activities In accordance with an agreement between the District and the City of Industry, manages all activities including water production, distribution, supply, customer service, finance and administrative services of the City of Industry Waterworks System Responsible for compliance with all federal, state and local drinking water and environmental regulations Performs duties as Chief Operator for the District's 3.6 MGD groundwater treatment plant and the distribution systems Oversees the preparation of monthly, quarterly and annual compliance reports to regulatory agencies Meets and communicates with State and Federal water quality regulators on a consistent basis Participates in the development, design and project management of all District capital improvement projects Develops recommendation for adjustments to water service related fees and charges Attends all the meetings of the Board of Directors unless excused.
  • Conducts a variety of studies and surveys to determine the effectiveness of District programs Represents and oversees Board policies and programs involving employees, community representatives, and other government agencies Ensures District compliance with applicable Federal, State, and local laws Selects, trains, motivates and evaluates staff; prepares and presents employee performance reviews; provides or coordinates staff training; works with employees to correct deficiencies; implements disciplinary action Assigns work activities, projects and programs to department heads and monitors work flow; supervises and directly participates in highly complex treatment plant and distribution activities Oversees the preparation of the annual budget, making recommendations to the Board on final expenditure levels Prepares monthly financial reports for the Board of Directors and is responsible for maintaining expenses within budget appropriations Maintains continuous awareness of administrative and operation practices and recommends changes which increase the efficiency and economy of District operations.
  • Assumes responsibility for District personnel matters, including employment procedures, grievances, classification and pay, and employer-employee relations.
  • Prepares groundwater lease agreements with other agencies Maintain and oversee the District's cross connection control program Prepares grant applications and maintains responsibility for proper administration of grants received Prepares long-term Capital Improvement plans Represents the District before Boards and Commissions Manage and participate in the preparation, and conduct of studies, reports and analysis Participates in the planning and administration of the District capital improvement program.
03/2006 to 01/2008 Quality Assurance Manager Cb Richard Ellis | Skillman, NJ,
  • Responsible for compliance with all federal, state and local drinking water and environmental regulations Oversee and supervise water treatment plants operations and maintenance activities Prepare monthly, quarterly and annual compliance reports to regulatory agencies Meet and communicate with State water quality regulators on a consistent basis Plan and evaluate the work of six quality assurance technicians; establishing performance requirements and departmental goals Develop and maintain department annual budget (water treatment, lab services, labor, treatment equipment, etc.) Maintain and oversee the company's cross connection control program Participate in the development, design and construction of water treatment facility capital improvement projects.
08/2003 to 03/2006 Water Systems Supervisor Rohnert Park City | Rohnert Park, CA,
  • Supervised the production, storage and water treatment plant operations and maintenance activities Ensured system compliance with Federal and State water quality control and monitoring requirements Planned and evaluated the work of three water system operators; established performance requirements and departmental goals Operated the water production and treatment facilities utilizing a SCADA system Participated in administration of the production and water quality budget Prepared and presented information on water quality issues and maintenance activities to the Water District Board of Directors Participated in the design and construction of capital improvement projects (i.e.
  • well construction, well rehabilitation, booster pump facilities).
09/2002 to 08/2003 Construction Project Coordinator Monte Vista Water District | City, STATE,
  • Administered and inspected assigned construction projects and installations to ensure that work is performed according to contract plans and specifications Ensured site safety of construction projects Monitored project costs versus budgeted costs throughout each project Evaluated and prepared contract change orders and negotiated cost of construction estimates Reviewed and developed construction plans, documents and specifications.
09/1997 to 09/2002 Water System Supervisor Valencia Heights Water Company | City, STATE,
  • Supervised the day-to-day operations of the water system; which consisted of distribution, production, and customer service Ensured system compliance with State and Federal water quality monitoring requirements Operated water production facilities via SCADA system Directed and performed maintenance, installation and repairs of the water system Developed and performed preventative maintenance programs Supervised two to three field personnel by direct instruction, planning, and evaluation of work Acted as companies purchasing agent for materials needed in the day-to-day operations and capital improvement projects.
02/1992 to 09/1997 Field Service Worker Walnut Valley Water District | City, STATE,
  • Performed maintenance and repair of water distribution system facilities, (i.e.
  • fire hydrants, service laterals, valves, cla-vals, air-vac devices, water mains, etc.) Frequent use of pneumatic power tools and acetylene/oxygen torches Inspected contracted repair and installation work Responded to customer complaints and inquiries during and after business hour Performed utility locating and marking, leak detection, and filled in as field supervisor when needed.
Education and Training
Expected in June 1988 Diploma | John A. Rowland High School, Rowland Heights, CA GPA:
Expected in June 1991 | Citrus College, Glendora, CA GPA:
Water Treatment
Expected in June 2001 Introduction to Water Systems | Mount San Antonio College, Walnut, CA GPA:
Completed 21 units of general education Sept.
Expected in Fall 1995 Water Distribution | , , GPA:
Expected in Fall 1997 Cross Connection Control - Certified Tester | , , GPA:
Expected in Spring 1999 Water Hydraulics and Instrumentation | , , GPA:
Expected in Spring 2001 Cross Connection Control Specialists | , , GPA:
Expected in Fall 2003 Colorado State Global Campus CO (Online) Completed 6 units toward Public Administration Degree March | , , GPA:
Expected in CA State Water Resources Control Board Drinking Water Distribution Operator Grade 4 Operator # 7818 Expiration 11-1-2019 CA State Water Resources Control Board Drinking Water Treatment Operator Grade 4 Operator # 21619 Expiration 8-1-2019 CA/NV AWWA Cross-Connection Specialist Certification # 01787 | , , GPA:
Activities and Honors
San Gabriel Valley Water Association - Board Member & current Vice President Main San Gabriel Basin Watermaster - Advisory member of the Administrative, Finance and Basin Water Management Committees. Also served on the Ad Hoc Committee for the Updates to Watermaster's Rules and Regulations. CA/NV American Water Works Association Southern California Water Utility Association Association of California Water Agencies ACWA Joint Powers Insurance Authority Personal references upon request. 5
Skills
compliance reports, design and construction, employee relations, staff training, environmental regulations, financial reports, grant applications, grants, Hydraulics, instruction, power tools, purchasing, rehabilitation, repairs, SCADA, surveys, water quality, Water Treatment

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Resume Overview

School Attended

  • John A. Rowland High School
  • Citrus College
  • Mount San Antonio College

Job Titles Held:

  • General Manager / Board Secretary
  • Quality Assurance Manager
  • Water Systems Supervisor
  • Construction Project Coordinator
  • Water System Supervisor
  • Field Service Worker

Degrees

  • Diploma
  • Introduction to Water Systems
  • Water Distribution
  • Cross Connection Control - Certified Tester
  • Water Hydraulics and Instrumentation
  • Cross Connection Control Specialists
  • Colorado State Global Campus CO (Online) Completed 6 units toward Public Administration Degree March
  • CA State Water Resources Control Board Drinking Water Distribution Operator Grade 4 Operator # 7818 Expiration 11-1-2019 CA State Water Resources Control Board Drinking Water Treatment Operator Grade 4 Operator # 21619 Expiration 8-1-2019 CA/NV AWWA Cross-Connection Specialist Certification # 01787

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