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General Maintenance Worker Resume Example

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GENERAL MAINTENANCE WORKER
Professional Summary

Skilled Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works effectively in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Skills
  • Plumbing
  • Lighting fixture maintenance
  • Daily cleaning and sanitation
  • Trash removal
  • Painting
  • Customer service
  • Cultural awareness
  • Effective communication
  • Computer programs
  • Forklift Operator
  • DLOC+ System, version 6
  • Active listening skills
  • Maintenance and light construction
  • Bilingual in Spanish - speak, read, write






Work History
General Maintenance Worker, 11/2019 to Current
Cal-A-Vie Health Spa – Vista, CA
  • Set up and broke down venue spaces for events based on directions and diagrams.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Tossed all outdoor debris, including yard clippings into receptacles to properly maintain grounds.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 120 %.
  • Finalized work on building systems by completing basic carpentry and other finish work.
General Warehouse Worker, 07/2018 to 10/2019
Veritiv Operating Company – Escondido, CA
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Wrapped pallets in shrink wrap prior to loading.
  • Assisted Inventory Supervisor with inventory controls by following quality standards, resulting in smooth audits.
  • Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
  • Received and processed warehouse orders using handheld scanner.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Analyzed products through various stages of production to evaluate quality.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using DLOC+ System, version 6 to update system.
  • Verified quantities and inspected inventory for defects to reconcile deliveries with invoices.
  • Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Monitored compliance of safety policies and procedures and provided protective gear to workers to maintain safe conditions.
  • Used pallet jacks and forklifts to load and unload freight from flatbed trailers.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Operated forklift trucks and other vehicles to transport and stack warehouse goods.
  • Moved products of all sizes using forklifts and other equipment, consistently meeting challenging performance goals.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Supported inventory cycle counts by documenting rotating selections of stock daily.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Loaded and unloaded cargo for receiving, dispatching and staging of freight.
  • Performed inventory control, such as counting and stocking merchandise.
  • Operated RF scanners to track merchandise and verify contents of containers.
Customer Availability Process (CAP) Associate, 08/2016 to 06/2018
El Cajon Walmart Supercenter – El Cajon, CA
  • Escalated issues to proper supervisors when standard processes were not effective.
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
  • Greeted customers and listened closely to problems described to determine solutions.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Managed timely and effective replacement of damaged or missing products.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Sales Executive, 04/2013 to 03/2016
Izzi/Cablemas/Cablecom Through Manpower – Tijuana, Baja California, Mexico
  • Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.
  • Facilitated 135 % increase in monthly sales over previous year.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.
  • Developed and led sales training initiatives for employees and teams across organization.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
  • Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Education
Associate of Science: Social PsychologyUniversidad Autónoma Metropolitana - Iztapalapa, México City
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Resume Overview

Companies Worked For:

  • Cal-A-Vie Health Spa
  • Veritiv Operating Company
  • El Cajon Walmart Supercenter
  • Izzi/Cablemas/Cablecom Through Manpower

School Attended

  • Universidad Autónoma Metropolitana

Job Titles Held:

  • General Maintenance Worker
  • General Warehouse Worker
  • Customer Availability Process (CAP) Associate
  • Sales Executive

Degrees

  • Associate of Science : Social Psychology

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