General Contractor Assistant resume example

Claire

• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Communicated store policy violations to upper management to prevent shrinkage and misconduct.
• Spearhead training initiatives to improve employee performance and bottom-line business results.
• Met with each associate to establish realistic monthly sales goals.
• Cross-trained in every store role to maximize operational knowledge.
• Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
• Mitigated risk by ensuring regulatory compliance for required licensing.
• Strengthened product branding initiatives and coordinated effective marketing campaigns.
• Managed day-to-day operations, including supervision and assignment delegation for six-member team.
• Recruited, hired and trained new employees, including monitoring and review of individual performance.
• Oversaw personnel recruitment, performance and scheduling.
• Facilitated on-site staff training and developed processes and procedures to increase accuracy.
• Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

• Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
• Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
• Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
• Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness.
• Notified building managers about needed repairs and replacement equipment immediately to reduce machinery downtime.
• Responded to building manager and crew leader requests for building and maintenance repairs and cleanups immediately.
• Stripped, sealed and finished various floors every year.
• Vacuumed carpets, mopped floors and washed blinds, usingapproved cleaning products.
• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
• Trained new staff on proper cleaning methods and procedures.
• Thoroughly cleaned athletic establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
• Disposed of trash, cleaned and organized supply closet areas and maintained supply inventory.
• Responded to requests for building and maintenance repairs and cleanups immediately.
• Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained other custodians in proper usage.
• Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
• Cleaned athletic buildings, lab and research areas, academic buildings and office areas.
• Cleaned buildings and grounds, including bathrooms, fixtures, and windows.
• Operated backpack vacuum and other power equipment tools such as Iscrub series and multi speed floor buffers to complete cleaning.
• Wet mopped and spot mopped public corridors, washrooms and classrooms.
• Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
• Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
• Checked and stocked inventory throughout facility to meet expected demands.
• Gathered and emptied trash and recycling bins.
• Requested maintenance orders to fix non-working equipment and address any room damage.
• Completed routine maintenance checks, notifying management of any needed repairs.
• Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
• Checked inventory for required supplies, including soaps and hygiene supplies and made lists for Crew Leader, documenting needed cleaning products.
• Operated janitorial equipment properly and safely.
• Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs.
• Helped set up venue for special events by locating furniture and building desired arrangements
• Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
• Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases.
• Disinfected and mopped public and research areas to maintain sanitation and cleanliness standards
• Thoroughly cleaned Museum establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
• Wiped down various surfaces, including Stone, Natural wood, glass, and composites using approved cleaning products to prevent growth of bacteria and viruses.
• Cleaned buildings and grounds, including bathrooms, fixtures, and windows.
• Dusted furniture, walls, machines and equipment, replaced burned out light bulbs
• Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.