Self-motivated Office Clerk with proven track record of managing administrative operations in Administrative support sector. Prioritize tasks, compile data for reports and perform duties with minimal oversight in busy office settings. Proficient with Varies Microsoft programs.
Skills
Administrative support
Customer service
Data entry
Document editing
Inventory Management
Microsoft Excel
Microsoft PowerPoint
Microsoft word
Organizational Skills
Publisher
Receptionist
Record keeping and reporting
Scanning and copying
Scheduling and calendar management
Spreadsheet development
Education and Training
BARTON COUNTY COMMUNITY COLLEGE, Expected in 2020 ā āASSOCIATE OF SCIENCE:GENERAL STUDIES - GPA:
Capella UniversityMinneapolis, MNExpected in ā āBachelor of Science:Applied Psychology - GPA:
Experience
Asrc Federal Holding Company - GENERAL CLERK II Fort Meade, MD, 01/2015 - 07/2015
Modifies forms or records also input information to internal database.
Conducts outbound telephone calls.
Performs data entry and retrieval and performs arithmetical computations.
Achieved results in ambiguous environment with high level of accuracy and attention to detail.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
General Dynamics - MANGER ASSISTANT Tyndall Air Force Base, FL, 04/2016 - 07/2018
Convert referred customers by educating, the customer of the features, and benefits of the rental Agreement.
Process paperwork in an accurate and timely manner.
Improve store operations by building solid relationships with other team members.
Be vigilant with account records and help customers bring expired accounts up to date.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Requisitioned office supplies, assisted in payroll, performed record keeping and tracked time cards for all departmental office employees.
Created, documented and implemented administrative processes to reduce process gaps and effectively train team members in proper protocols.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Implemented updated online collection procedures for payment, increasing on-time payments.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
National Lutheran Communities & Services - TRAINING ASSISTANT Frederick, MD, 08/2017 - Current
Assists with work involved in planning, organizing, and carrying out department's functions.
Maintain 200 plus student schedules, Making sure all required course are taken.
Administered course content, schedules and attendance utilizing learning management system (LMS).
Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to students
Facilitated troubleshooting, maintenance and updates for office systems.
Managed and adjusted personnel scheduling for 12 staff, monitoring resource allocation to provide optimal coverage and service.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Tracked and submitted employee time sheets to accounting department for payroll processing.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Entered Personal data into company database and updated details
CSL Behring - Receptionist City, STATE, 01/2012 - 08/2013
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Interviewed patients to collect medical information and health history.
Entered patient information including, demographic and health history into the system to ensure that all records were up-to-date
Communicated with all partners throughout the practice including physicians, nursing staff, technicians and medical assistants.
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