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general clerk resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
  • Self-motivated and hard-working bilingual team player with exceptional verbal and written communication skills, strong work ethic and high level of dependability, honesty and integrity.
  • Intellectually and competitively equipped to excel in fast-paced and challenging environments with ability to organize, prioritize and effectively manage time and resources in achieving goals.
  • Demonstrated strong talent in building prolific customer relationships with students from diverse backgrounds, with the leadership skills necessary to benefit an organization through increased student satisfaction and successful customer service delivery.
Skills
  • Self-motivated and hard-working bilingual team player with exceptional verbal and written communication skills, strong work ethic and high level of dependability, honesty and integrity.
  • Intellectually and competitively equipped to excel in fast-paced and challenging environments with ability to organize, prioritize and effectively manage time and resources in achieving goals.
  • Demonstrated strong talent in building prolific customer relationships with students from diverse backgrounds, with the leadership skills necessary to benefit an organization through increased student satisfaction and successful customer service delivery.
Work History
11/2019 to Current
General Clerk Apria Healthcare Valley View, OH,
  • Maintain office operations by conducting basic office responsibilities including; organizing office procedures, keeping administration informed by reviewing and analyzing data and reports, summarizing information to present at various team meetings, and identifying trends and possible solutions for improvement.
  • Oversee all aspects of the student registration process by registering students, checking residency, verifying guardianship, requesting cumulative records, preparing student records, and entering data into computer system.
  • Responsible for monitoring school-wide attendance records and trends and developing improvement strategies.
  • Generate attendance reports for administration and District Office
  • Manage student data and generate report cards and progress reports.
  • Update student records and CUM files as appropriate.
  • Collaborate with IT Department on updating school’s website.
  • Responsible for all communication for caregivers.
12/2016 to 10/2019
Instructional Aide Banning Unified School District Banning, CA,
  • Assisted classroom teacher in selected areas of the instructional program.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Provided support during classes, group lessons and classroom activities.
01/2013 to 02/2021
Student Services Coordinator II Corinthian Colleges City, STATE,
  • Promoted to assist the Director of Education and other academic affairs department staff in increasing levels of student attendance and student satisfaction and improving overall student graduation rates.
  • Provided input to the DOE in the correlation of attrition/retention statistics to identify student withdrawal patterns, such as identification of specific courses or faculty that have high attrition rates, or additional problematic or challenging areas. Provide pertinent information to the DOE for daily meetings to identify students who may be in danger of dropping or being withdrawn from their program of study.
  • Helped drive campus improvements in student retention and student satisfaction outcomes as well as assist students who have dropped, are re-entering, and continuing school, using documented processes.
  • Back-up Registrar on a need basis, entered student attendance, grades, evaluated transfer credits, registered students and created student schedules.
03/2009 to 12/2012
Student Services Coordinator I Corinthian Colleges City, STATE,
  • Promoted to Assist the Director of Education and other academic affairs department staff with a diverse student body population of 500 students.
  • Responsible for assessing outlying student trends and patterns in an effort to implement programs and services that would support the student body and its success. Developed and maintained a bank of student services assistance options geared to student needs (e.g. referral to child care, counseling, housing, transportation, etc...) promoting and utilizing company sponsored retentions programs.
  • Provided academic advising to approximately 20 students per week, allowing students the opportunity to discuss issues and concerns and ensured appropriate action was taken to the satisfaction of the student, company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.
  • Monitored Veteran student’s attendance in compliance with company policies and the Veterans Administration.
  • Coordinated student appreciation days and co-curricular activities and assisted with graduation ceremony.
  • Managed the Student Ambassador Program consisting of about 100 students; Facilitated and coordinated the program’s activities.
  • Assisted in the recruiting, training and hiring of Federal Work Study student workers.
  • Served as an Online Coordinator conducting orientations and tracking student’s attendance and completion of assignments and ensuring their overall success in their online courses.
  • Organized and assisted in Program Advisory Committee meetings.
09/2007 to 02/2009
Student Finance Planner Corinthian Colleges City, STATE,
  • Provided students with accurate information regarding Title IV application process, loan counseling and eligibility for State/Federal financial assistance, alternative financing, contracts and/or institutional payment plans.
  • Determined Title IV eligibility through an approved financial aid software for students seeking financial aid.
  • Updated appropriate systems to ensure the timely processing, funding, billing and collections of the financing selected related to their educational expenses.
  • Monitored and followed-up on the status of all pending student loan documents (federal, state, or credit) in order to maintain an accurate accounting of each student’s financial aid packaging.
Education
Expected in to to
Bachelor of Arts: Sociology/Chicano And Latino Studies
California State University, Long Beach - Long Beach, CA,
GPA:
Expected in to to
Associate of Arts: Sociology
El Camino College - Torrance, CA,
GPA:

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Resume Overview

School Attended

  • California State University, Long Beach
  • El Camino College

Job Titles Held:

  • General Clerk
  • Instructional Aide
  • Student Services Coordinator II
  • Student Services Coordinator I
  • Student Finance Planner

Degrees

  • Bachelor of Arts
  • Associate of Arts

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