LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced executive assistant with over 7 years of experience is seeking for an executive assistant employment. Excellent reputation for resolving problems, improving the day to day activities of the VP. Detail-oriented and driven Executive Assistant with expertise in problem solving and managing daily office functions. Uniquely qualified to perform communication with external and internal contacts on the Vice President's behalf and have high level of confidentiality. Proficient in Microsoft word, excel, and PowerPoint.

Skills
  • Decision Making
  • Customer Service
  • Quality Assurance
  • Building Effective Relationships
  • Organizational Skills
  • Typing
  • Troubleshooting
  • Typingr
  • Written Communication
  • Adaptive team player
  • Organizational strengths
  • Staff Management
  • Travel coordination
  • Schedule & calendar planning
  • Travel accommodations
  • Scheduling
  • Administrative support
  • Event planning
  • Schedule Management
  • Mail handling
  • Office management
Work History
08/2016 to 06/2019 General Classroom Teacher/Advisory Brord Member Palmetto Health | Anderson, SC,
  • Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
  • Implemented outlined grading and assessment techniques to document growth, development and knowledge advancements during teacher absence.
  • Collaborated with teaching staff to devise and implement coordinated educational strategies and student support networks.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Assisted students of all ability levels develop life-long learning skills and good study habits.
  • Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Developed and deepened relationships with students, family members and faculty to promote optimal student learning environments.
  • Worked with principal's office on disciplinary and safety issues.
  • Handled classrooms of up to 29 students, reporting problem students to Principal and keeping detailed behavioral records.
05/2012 to 05/2016 Executive Assistant Vice President The Zebra | Austin, TX,
  • Allocated executive tasks and managed complex calendars and administrative functions
  • Calendar management, including email remainders, meeting scheduling
  • Management of summer coverage across outpatient sites
  • Maintained policies and student manuals
  • Processed invoices
  • Planned meetings
  • Managed travel reimbursements, file, records, and documents
  • Prepared reports as needed
  • Coordinated academic teaching assignments
  • Coordinated legal contracts for school affiliations
  • Managed incoming mail
  • Assisted with all other office administrative duties
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
  • Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data
  • Made over 25 phone calls per day
05/2010 to 06/2013 Patient Service Representative Good Shepherd Penn Partners | City, STATE,
  • Reviewed and corrected claim errors to facilitate smooth processing
  • Reviewed daily care slips for doctors
  • Generated monthly statements to check outstanding balances
  • Assisted patients in filling out check-in and payment paperwork
  • Balanced deposits and credit card payments each day
  • Took co-payments and compiled daily financial records
  • Performed account reconciliations and resolved variances
  • Oversaw financial operations, producing invoices, processing payments and preparing deposits
  • Routinely collaborated with department managers to correct problems and improve services
  • Checking insurance daily for all patients; submitting therapist clinical notes to Bravo for authorization
  • Pre-registering and registering patients daily
  • Scheduling and making appointments for patients; verifying physicians’ license status
  • Posting Payments (co-payment or co-insurance) daily
  • Preparing Deposit; ordering office and treatment supplies
  • Finding coverage for Patient Staff Representative and Physical Therapists by contacting other managers
  • Maintaining all Physical and Occupational Therapist schedule; drafting letter medial necessity for Physical and Occupational Therapist
  • Assisted with all other office administrative duties
  • Trained, conducted meetings with staff for performance review
  • Checked daily doctor schedules and verified insurance
  • Made over 50 customer and insurance calls per day
08/2004 to 12/2009 Office Manager Pattonium, Inc. | City, STATE,
  • Provided complete meeting support, including materials preparation and notes or minute taking
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president
  • Maintained daily appointment calendars for president and executive vice president
  • Handled all scheduling and logistics planning for conferences and monthly meetings
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services
  • Automated office operations to manage client correspondence, record tracking and data communications
  • Made over 25 calls per day
Education
Expected in 2014 Master of Arts | Education Rosemont College, Bryn Mawr, PA GPA:
  • 3.8 GPA
Expected in 2010 Bachelor of Arts | Psychology Temple University, Philadelphia, PA, GPA:
  • Minored in Spanish

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Resume Overview

School Attended

  • Rosemont College
  • Temple University

Job Titles Held:

  • General Classroom Teacher/Advisory Brord Member
  • Executive Assistant Vice President
  • Patient Service Representative
  • Office Manager

Degrees

  • Master of Arts
  • Bachelor of Arts

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