Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.
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Customer Assistance
- Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
- Computed Data Reports
- Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
- Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
- Sales
- Consistently generated additional revenue through skilled sales techniques.
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding store operations, product, promotions and orders.
- Increased office organization by developing more efficient filing system and customer database protocols.Calendaring
- Planned all meetings and travel for CEO.
- Multitasking
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
-Planned travel arrangements for executives and staff.
-Answered and directed all calls, maintained conference room, monthly budget, and HRU directory.
-Responsible fir all FedEx and UPS packaging (incoming & outgoing)
-In charge of mailing checks, paying invoices and calling for repairs
-Managed the receptionist area; greeted visitors
-Received and screened a high volume of internal and external communications, including mail and email
-Created weekly and monthly report presentations; made copies sent faxes, and supplied key cards
-Maintained daily office operations and created spreadsheets using Excel functions
-Maintained up-to-date records at all times, and provided cross training to a number of new staff members
-Verified information in computer system and developed more efficient filing system and customer database
Currently enrolled in Business & Communications Associates Program
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School Attended
- Community College pf Philadelphia
Job Titles Held:
- General Affairs Administrative Assistant
- Clerical Assistant
Degrees
- Associates
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