Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.

  • Microsoft Office proficiency
  • Proper phone etiquette
  • Articulate and well-spoken
  • Time management, Flexible
  • Excel spreadsheets, AR/AP
  • Meticulous attention to detail
  • Professional and mature
  • Strong problem solver
  • Invoice processing
  • Works well under pressure
  • Appointment setting
  • Customer service-oriented
  • Meeting planning, scheduling
  • Travel administration
  • Dedicated team player
  • Strong interpersonal skills
  • Active listening skills
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Energetic work attitude

Customer Assistance

  • Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
  • Computed Data Reports
  • Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Sales
  • Consistently generated additional revenue through skilled sales techniques.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Increased office organization by developing more efficient filing system and customer database protocols.Calendaring
  • Planned all meetings and travel for CEO.
  • Multitasking
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
08/2012 to 06/2013 General Affairs Administrative Assistant State Of Delaware | Bear, DE,

-Planned travel arrangements for executives and staff.

-Answered and directed all calls, maintained conference room, monthly budget, and HRU directory.

-Responsible fir all FedEx and UPS packaging (incoming & outgoing)

-In charge of mailing checks, paying invoices and calling for repairs

-Managed the receptionist area; greeted visitors

-Received and screened a high volume of internal and external communications, including mail and email

-Created weekly and monthly report presentations; made copies sent faxes, and supplied key cards

03/2011 to 06/2012 Clerical Assistant CAO Office | City, STATE,

-Maintained daily office operations and created spreadsheets using Excel functions

-Maintained up-to-date records at all times, and provided cross training to a number of new staff members

-Verified information in computer system and developed more efficient filing system and customer database

Expected in 2015 Associates | Business & Communications Community College pf Philadelphia, Philadelphia, PA GPA:

Currently enrolled in Business & Communications Associates Program

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School Attended

  • Community College pf Philadelphia

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  • Clerical Assistant


  • Associates

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