(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

A retail environment provides a healthy competitive arena where every one knows how to win and only by applying our individual skill sets can we begin to meet or exceed expectations. I am a results-driven, determined individual who seeks to exceed goals. Leading my Home theater department to be ranked 15 in the company when the expectation was to not be worse than the 750th store. would be an example of that. 

By leveraging my financial education and retail experience i can make smart decisions that positively affect the customer experience which would result in desired financial outcomes. On occasion exceptions have to be made and knowing when to make an exception is crucial to maintaining a happy client and a profitable store. Knowing when to get leadership involved is also crucial to preserve the client experience. 

Because I'm a self-motivated individual with 7 years experience in retail, I am fully capable of prioritizing and completing tasks to meet customers’ needs. I could either be a part of a team or hopefully lead a team to accomplish a well balanced and continuous growth for the company. 

I believe I would be an asset to this company because I am a very reliable team player who has a desire to win and I am confident that I can offer one hundred percent of my skills. I am prepared to work in any given condition and position you see fit. With the appropriate attitude and experience I posses, I can confidently say that I can handle adverse conditions and resolve any work related situation.​

  • Excellent customer service skills
  • POS systems
  • Customer relations
  • Goal-oriented
  • Detail-oriented
  • Mathematical aptitude
  • Staff training and development
  • Self Motivated
  • Opening and closing procedures
  • Customer-oriented
  • Strategic thinker
  • Personnel development
  • Hourly shift management
  • Outstanding Communication Skills
Victor Valley College Victorville, CA Expected in Current Associate of Arts : Business; Accounting - GPA :

  • Coursework in Business
  • Emphasis in Accounting
California State University Fullerton Fullerton, CA Expected in In Progress Bachelor of Arts : Communication - GPA :
Work History
Best Buy - Geek Squad Manager
Newark, DE, 06/2010 - 03/2014
  • Promoted from Lead to Supervisor within six months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 33 sales associates, and 2 team leaders 
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Scheduled and led weekly store meetings for all employees.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.

Von Maur - Full time Sales Associate
Ann Arbor, MI, 05/2007 - 06/2010
  • Developed Customer Service Skills
  • Learned to Engage With Customers in a Meaningful Way
  • Gained Outstanding Communication Skills
  • Accurate Cash Handling
  • Learned Excellent Leadership Skills
  • Expanded Conflict Resolution Skills
  • Handled Customer Inquiries Accurately
  • Generated Repeat Business
  • Professional Customer Interactions
  • Lead Team Sale Meetings
  • Group Manager for Company Initiatives

Fedex - Owner
, , 04/2014 - Current
  • Started my transportation business in the summer of 2014
  • Clients include new and used car dealerships
  • Interact with Dealer owners to establish scheduling expectations
  • Communicate with Lot mangers when keys are exchanged
  • Load vehicles on trailer and secure client assets
  • Delivery of Assets and inspection with recipient 

Additional Information
  • Fluent in Spanish

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School Attended

  • Victor Valley College
  • California State University Fullerton

Job Titles Held:

  • Geek Squad Manager
  • Full time Sales Associate
  • Owner


  • Associate of Arts
  • Bachelor of Arts

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