gcs security receptionist resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Over fifteen years of progressive experience in general management, leadership, human resources, finance, and strategic planning in a large diverse government sector. Proven communicator, problem solver and strategic/tactical planner and people oriented leader who builds strong corporate culture.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
GCS Security Receptionist, 02/2014 to 11/2014
Harris CorporationCity, STATE,
  • greet all employees and visitors in a professional manner.
  • Answer phone calls and ensure that all callas are directed properly.
  • Generate and issue badges for all visitors to the site.
  • Ensure all personnel entering the site have proper ID and authorization.
  • Conducting background checks on new employees and assisting with all aspects of security operations requested by management and/or the client.
Senior Executive Assistant/Human Resource Manager/Budget Coordinator, 01/1992 to 01/2012
Retired Honorably United States Navy, ,
  • Responsible for supervising 38 personnel directly and indirectly within hierarchy, while overseeing the administrative support for seven commands, comprised of 1,400 personnel.
  • Manages the overall Human Resource Department for the command specializing in recruiting and compensation.
  • Redesigned organization structure to accommodate changing business requirements for the Department of Defense.
  • Sourced and hired specialty talent in widely diversified community resulting in reduced recruiting cost.
  • Expert communicator with top tier executives through written and oral communications producing an effective outcome.
  • Recommends policies, procedures, and practices for the resolution and adjudication of labor and employee-management disputes and other grievances, complaints, and appeals.
  • Responsible for writing policies for position descriptions.
  • Manages and conducts facilities, space planning and management for the office in accordance with policy, procedures and guidelines and coordinated office moves, telephone needs, building access and related matters.
  • Keep executive calendars, schedule appointments and receive official and personnel calls screening all calls and visitors, tactfully answering questions and completing business involving established policy or routine matters without referring administrative situations to the supervisor.
  • Recorded time and attendance for new hires, students, transfers, budget expenditures and statistical records of performance data using Microsoft Access or Excel.
  • Administer salary continuity through Military Pay Allowances System (MPA), Navy Standard Integrated Personnel System (NSIPS), Defense Federal Accounting System (DFAS) and DTS.
  • Expert analyst in the administration of DTS.
  • Advises travelers on travel policies, regulations, and procedures, approving authority on all travel and pay matters, and maintain Debt Management Program.
  • Resolved wide range of customer problems, applying diplomacy assertiveness to personnel actions, salary and payment problems, management decisions, and culture/communication barriers.
  • Administered and managed DTS for approximately 1400 Navy Sailors and 25 civilian employees maintaining continuity.
  • Developed budget request, compiled, consolidated, reviewed, analyze, and evaluate data in order to forecast and document the needs for a $1.3 million budget for commands requirements.
  • As the APC, managed 1400 government travel card accounts at one time, specializing in training personnel on proper usage and regulations.
  • Responsible for providing security administration of classified programs, studies, and pursuits for DOD personnel.
  • Track security clearances for renewal, prepare country clearances, air clearances, and schedule security interviews for personnel (finger printing and polygraph).
Register Quota and Logistics Manager and Realignment Coordinator, 08/2006 to 09/2009
DOD Defense Information SchoolCity, STATE,
  • Maintains accurate student academic record, and admissions through the Army Training Requirements and Resource System (ATRRS).
  • Led management team in creating and implementing a succession plan including employee training and development which improved retention and on boarding process.
  • Assist in the re-structure the Defense Information School position realignment by developing and creating government civilian position descriptions.
  • Instructs a multifaceted array of topics in the area of United States Navy literature in support of agency personnel.
  • Assist with the development, preparation, and management of course material for assigned blocks of instruction, and enabled learning through a variety of modules.
  • Key areas are office management, practices, reference material, and administrative tasking.
  • Produced and reviewed documents for selection of most suitable supplier for the stated purchase.
  • Maintain procurement records and developed statistical data for upcoming purchases or changes to improve procurement results.
  • Establish and maintain systems to assure follow-up and administration of purchase orders meeting the needs of the requester.
  • Review purchase requisitions and place orders with approved suppliers for routine purchases.
  • Write, reviews, edits and illustrates technical manuals and documents.
Dual Masters: Human Resources Management and Management and Leadership, Expected in October 2013
Webster University - Melbourne, FL
Human Resources Management and Management and Leadership
Masters - Masters: Business Administration, Expected in December 2014
Park University - ST. Louis, MO
Business Administration
Bachelor of Science: Management/Human Resources, Expected in November 2005
- ,
Management/Human Resources
Proficient in all Microsoft Programs Microsoft Excel, Outlook, Access, Word, Power Point, Calendar Creator, Windows 8 Army Training Requirements and Resource Systems (ATRRS) Defense Travel System (DTS) Spring Ahead Time Card Reporting SharePoint J-Pass Systems Type 40 (Brevard Workforce Typing Test) : , Expected in
- ,
academic, Accounting System, administrative, administrative support, analyst, schedule appointments, Army, agency, budget, Calendar Creator, oral communications, client, DTS, employee training, government, Human Resource, instruction, employee-management, all Microsoft, Access, Microsoft Access, Microsoft Excel, Excel, office, Outlook, Power Point, SharePoint, Windows 8, Word, Navy, communicator, office management, Personnel, policies, procurement, producing, purchase requisitions, recruiting, Reporting, space planning, supervisor, supervising, technical manuals, telephone, phone, Type, Typing, written

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Resume Overview

School Attended

  • Webster University
  • Park University

Job Titles Held:

  • GCS Security Receptionist
  • Senior Executive Assistant/Human Resource Manager/Budget Coordinator
  • Register Quota and Logistics Manager and Realignment Coordinator


  • Dual Masters
  • Masters - Masters
  • Bachelor of Science
  • Proficient in all Microsoft Programs Microsoft Excel, Outlook, Access, Word, Power Point, Calendar Creator, Windows 8 Army Training Requirements and Resource Systems (ATRRS) Defense Travel System (DTS) Spring Ahead Time Card Reporting SharePoint J-Pass Systems Type 40 (Brevard Workforce Typing Test)

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