Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity. Dedicated, loyal and customer-oriented Supervisor. Possesses strong knowledge of best practices and principles of employee coordination including work assignment, planning, review and training in work procedures. Blends superb time management and organizational skills with attention to detail. Motivational Supervisor with 3 1/2 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline. Service-centric Supervisor dedicated to continuous provision of top quality products and support to diverse clients. Cross-functional leader successful cooperating with multi-disciplinary teams and senior level management. Skilled in managing assigned workforce towards achievement of organizational goals. Organized Gas Station Attendant with a committed to a clean and presentable workplace and offering top-of-the-line customer service. Successful at pumping gas for customers and assisting in purchased. Punctual and reliable worker with a talent for multitasking. Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage. Regularly exceeds sales and productivity objectives. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled in managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Skills
  • Driving customer satisfaction
  • Stocking shelves
  • Age verification
  • Automotive repairs
  • Payment processing
  • Maintaining clean premises
  • Filling gas tanks
  • Selling gasoline
  • Leadership
  • Goal-oriented
  • Processes and procedures
  • Lead generation
  • Contract development and management
  • Issue and conflict resolution
  • Critical thinking
  • Team management
  • Friendly, positive attitude
Experience
Gas Station Clerk, 02/2020 - 12/2020
Meijer, Inc. Northville, MI,
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Sold store items and vehicle services to customers.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Checked gas dispensers for leaks or malfunctions and repaired faults.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Processed gas and amenities payments.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Processed returned items in accordance with store policy.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Helped customers find specific products, answered questions and offered product advice.
  • Distributed new merchandise efficiently to different departments.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Resolved issues with cash registers, card scanners and printers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Counted product stock to maintain inventory records.
  • Stayed up to date on current item discounts to support promotions.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
Front End Supervisor, 03/2016 - 01/2020
Best Buy Puyallup, WA,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Controlled cash movements and department expenses to maintain budgetary goals.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Shared information with patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Cultivated environment focused on customer satisfaction and unparalleled support.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Cashier, 02/2011 - 08/2015
Raising Cane's Georgetown, KY,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Inspected items for damage and obtained replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
High School Diploma: , Expected in 06/1987
-
Oak Creek High School - Oak Creek, WI
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Oak Creek High School

Job Titles Held:

  • Gas Station Clerk
  • Front End Supervisor
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: