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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic Team Crew Associate willing to take on any job in support of restaurant operations and enhance customer satisfaction. Able to prepare food with safety and quality standards in mind. Physically fit and energetic with a flexible schedule and adaptable mentality.

Reliable food preparation worker with strong background helping with customer orders, cooking and store cleanliness. Able to stand for long hours and complete demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skills
  • Cash register operations
  • Order taking
  • Food service standards
  • Customer service
  • Opening and closing procedures
  • Cash register operation
  • Cash drawer balancing
  • Bloodborne pathogen training
  • Organized
  • Hospitality background
  • Customer service-focused
  • Hardworking
  • Chemical cleaning
Experience
04/2019 to 05/2019 Gas Station Attendant H-E-B | Killeen, TX,
  • Give and receive change, set gas pumps, check lottery tickets.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Ensured proper age of customers for alcohol and cigarettes.
  • Checked gas dispensers for leaks or malfunctions and repaired faults.
  • Sold store items and vehicle services to customers.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Maintained cleanliness, neatness and organization of all areas.
  • Stocked and rotated inventory regularly.
  • Organized store by returning all merchandise to its proper place and restocked displays.
  • Processed shipments and maintained organized stock shelves.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
06/2018 to 04/2019 Night Laundry Extended Stay America | Richardson, TX,
  • Transported soiled laundry to washers to be pre-treated and cleaned.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Collected soiled linens and clothing and delivered clean loads by using carts.
  • Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
  • Applied specific treatments to handle different types of stains.
  • Folded and stacked items such as sheets, towels and blankets.
  • Inspected laundry for damage or stains to repair or pre-treat.
06/2018 to 04/2019 Housekeeper Drury Hotels | Saint Louis, MO,
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Trained new employees to meet all quality and efficiency goals, boosting customer satisfaction
  • Interacted pleasantly with clients and patrons when performing daily duties.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Reported all maintenance issues to the housekeeping status board.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Cleaned, sanitized and restocked bathrooms every to keep facilities fresh.
05/2016 to 04/2017 Drive Thru Cashier Mccoy's Building Supply | Stephenville, TX,
  • Proactively checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took customers' orders by recording requested menu items, substitutions and add-ons.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Verified orders and bagged items for easy transport.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Accepted payments and made change to process transactions.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Used system and cash register to receive payments by cash, check, credit card and voucher.
  • Informed customers of regular deals or monthly specials
  • Cooked and prepared food items by chopping, dicing and ingredients
Education and Training
Expected in 03/2011 High School Diploma | Enka High School, Candler, NC GPA:

GED Enka High

Expected in | Cosmetology CEC/ SCHOOL BOARD oF EDUCATION , Asheville, NC GPA:

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Resume Overview

School Attended

  • Enka High School
  • CEC/ SCHOOL BOARD oF EDUCATION

Job Titles Held:

  • Gas Station Attendant
  • Night Laundry
  • Housekeeper
  • Drive Thru Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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