Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

•Organized Gas Station Attendant with a committed to a clean and presentable workplace and offering top-of-the-line customer service. Successful at pumping gas for customers and assisting in purchased. •Punctual and reliable worker with a talent for multitasking.

Detail-oriented cleaner adept at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. •Excellent ability to work autonomously with strong time management skills.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Skills
  • Organization and efficiency
  • Flexible
  • Meticulous and organized
  • Tech-savvy
  • Multitasking and prioritization
  • Professional and polished presentation
  • Appointment confirmation
  • Welcoming customers
  • Clear communication
  • Client service
  • Problem Resolution
  • Organization
  • Project Organization
  • Multi-line telephone skills
  • Recordkeeping and bookkeeping
  • Customer Service
  • Eligibility Verification
Experience
12/2015 to 01/2019
Gas Station Attendant Meijer, Inc. Escanaba, MI,
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Sold store items and vehicle services to customers.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Ensured proper age of customers for alcohol and cigarettes.
  • Checked gas dispensers for leaks or malfunctions and repaired faults.
  • Maintained cleanliness, neatness and organization of all areas.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Responded to questions about local area and company services.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Attended departmental meetings, providing feedback to enhance future performance.
  • Created agendas and communication materials for team meetings.
  • Performed site evaluations, customer surveys and team audits.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2010 to 04/2016
Receptionist Core Mark Miami, FL,
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Sorted incoming mail and directed to correct personnel each day.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Responded to telephone inquiries from clients and lawyers and delivered information to inform and educate callers.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Scheduled con appointments for law firm staff.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
02/2004 to 11/2009
Cleaning Service Kristen Mueller City, STATE,
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and performing [Task].
  • Maintained safety protocols through proper, cost-effective and safe handling of equipment, chemicals and material usage.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Collected and disposed of garbage and debris from ashtrays and trash cans and placed trash receptacles outside for [Timeframe] pickup.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in
: General Studies
St.James Catholic Grade School - Millstadt, IL
GPA:
Expected in 2005
High School Diploma:
Althoff Catholic Highlands Ranch - Belleville , IL
GPA:

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Resume Overview

School Attended

  • St.James Catholic Grade School
  • Althoff Catholic Highlands Ranch

Job Titles Held:

  • Gas Station Attendant
  • Receptionist
  • Cleaning Service

Degrees

  • High School Diploma

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