Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Dedicated and hardworking individual with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

  • Empathy
  • Communication skills
  • Product knowledge
  • Problem-solving skills
  • Patience
  • Positive attitude
  • Positive language
  • Listening skills
  • A willingness to go the extra mile
  • Personal responsibility
  • Confidence
  • Tenacity
  • Authenticity
  • Adaptability
  • Attentiveness
  • Desire to learn
  • Professionalism
  • Acting ability
  • The ability to respond quickly
  • Time management skills
09/2018 to 01/2019
Gas Station Attendant Chumash Casino Santa Ynez, CA,
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Ensured proper age of customers for alcohol and cigarettes.
  • Processed gas and amenities payments.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained cleanliness, neatness and organization of all areas.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
10/2017 to 10/2018
Baker Cache Creek Casino Resort Brooks, CA,
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Produced 100-200 units of finished pretzel products per 8 hour shift.
  • Maintained safe and sanitary area by checking food products temperature and freshness.
  • Inspected products for quality assurance before display.
  • Maintained current knowledge of pricing, ingredients, product availability and current promotion.
  • Designed appealing product displays.
  • Maintained atmosphere of enthusiastic customer awareness with emphasis on fast, friendly customer service.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned work areas, equipment and utensils.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Helped customers find specific products, answering questions and offering advice.
  • Handled all delegated tasks, including opening and closing daily.
06/2013 to 06/2017
Factory Worker Weatherford Houston, TX,
  • Helped machine operators set up and tend equipment to complete runs.
  • Examined final products to check conformance with quality and design standards.
  • Loaded and unloaded items from machines and conveyors.
  • Maintained safe and organized work stations and properly stored tools in correct areas.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Cleaned work areas following each shift by removing debris and trash and sweeping up metal parts.
  • Packaged finished products and prepared boxes, containers and pallets for shipment to distribution centers.
08/2007 to 03/2017
Home Care Provider Self Employed City, STATE,
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Monitored clients' progress to report necessary changes.
Education and Training
Expected in 06/2008
Troy High School - Troy, TX

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Resume Overview

School Attended

  • Troy High School

Job Titles Held:

  • Gas Station Attendant
  • Baker
  • Factory Worker
  • Home Care Provider


  • GED

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