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garnishment specialist iii resume example with 9 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dependable and skilled at managing diverse needs in challenging, fast-paced environments. Friendly, energetic, professional with remarkable communication and prioritization skills. Seeking a position in a company that will allow me to share my experience and skills while learning new task. With years of experience, I’m able to increase the overall effectiveness of your company and customer satisfaction.

Skills
  • Phone Etiquette
  • Clerical Experience
  • Typing
  • Collections
  • Office Administration
  • Data Entry
  • Computer Skills
  • Excellent oral / written communication
  • Data management clerical support
  • Self-motivated
  • Customer service oriented
  • Professional phone etiquette/ multi-line proficiency
  • Team player
  • Excellent multi-
  • Tasking ability
  • Proficient in
  • Microsoft Software
  • Excel
  • Power Point
  • Accounts Receivable
  • Accounts Payable
  • Employment Verification
  • Critical Thinking
  • Clerical Support
  • Microsoft Office
  • Customer Service
  • Typing and 10-Key Entry
  • Kronos Workforce Payroll
  • Decision Making
  • Tax Law Compliance
  • Data Compiling and Verification
  • Problem Detection
  • Organization and Prioritization
  • E-Mail and Telephone Communication
  • Attention to Detail
  • Initiative and Self-Control
Experience
Garnishment Specialist III, 09/2021 to 01/2022
United Site ServicesShorewood, IL,
  • The key responsibilities include accurately processing garnishments withholding orders to ensure compliance.
  • This includes following the jurisdiction requirements and our standard processes to set up payroll deductions and written responses as required to agencies and courts
  • Ability to recognizing and categorize orders for all garnishment types.
  • Perform accurate and timely payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data according to established timelines, standards and procedures for garnishment types including but not limited to: Child Support, Releases, Tax Levy’s, Student Loans, Bankruptcies, Balance Updates, (Tax or Legal doc) and Verify Income/Medical Support.
  • Stayed current on multi-state and local tax laws and remedied changes immediately.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Ability to effectively examine and reconcile garnishments.
  • Maintained accuracy and confidentiality for client data by observing strict corporate and federal regulations.
  • Respond timely and accurately to internal contacts concerning garnishment deductions
Administrative Wage Garnishment Specialist, 03/2018 to 03/2020
Immediate Credit RecoveryCity, STATE,
  • Managed work que with thousands of accounts while overachieving monthly individual goals
  • Participate in weekly office meetings with management and executives
  • Made outbound calls to consumers, as well as received inbound calls from consumers and employers
  • Mange confidential and sensitive information
  • Requested notices for wage garnishment process
  • Faxed employment verification and garnishment orders to employers
  • Skip trace using a variety of search engines to locate consumer.
  • Upheld state and federal regulations governing industry activities.
Account Resolution Specialist, 08/2010 to 04/2017
West Asset ManagementCity, STATE,
  • Experienced in day to day operations, collections, administrative department, and focusing solely on defaulted student loan recoveries for The Department of Education.
  • Responsible for training, and fostering a positive work environment for continued organic growth, while achieving monthly goals.
  • Responsible for managing strategies, inventory management along with training to maximize utilization capabilities and positive behaviors.
  • Met and exceeded monthly goals, while keeping 100% compliance with all State and Federal laws governing and regulating industry.
  • Adhered to Company, State and Federal Laws always
  • Trained and directed five new employees in the department
  • Provided outstanding customer service to 1000’s of employers and consumers monthly
  • Executed consumer transactions including settlement options, payment arrangements and secure pay by phone transactions.
  • Responsible for making outbound and receiving inbound calls on past due accounts from payroll and consumers.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Reviewed accounts with aging balances and contacted customers to review options.
  • Set up plans to handle payments, payment plans and defaults on balances.
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Recorded information about customers' financial status and collections status efforts.
  • Located and monitored overdue accounts using billing system to begin collections process.
  • Located debtors by utilizing skip tracking and other strategies.
Education and Training
Master Cosmetologist : Cosmetology Education, Expected in 06/2006 to Chattahoochee Technical College - Marietta, GA
GPA:
High School Diploma: , Expected in 05/2003 to Baldwin Country High School - Bay Minette, AL
GPA:
: Project Management, Expected in to Kennesaw State University - Kennesaw, GA
GPA:

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Resume Overview

School Attended

  • Chattahoochee Technical College
  • Baldwin Country High School
  • Kennesaw State University

Job Titles Held:

  • Garnishment Specialist III
  • Administrative Wage Garnishment Specialist
  • Account Resolution Specialist

Degrees

  • Master Cosmetologist
  • High School Diploma
  • Some College (No Degree)

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