Garage manger Resume Example
Skilled Garage manger committed to addressing customer concerns with speed, accuracy and professionalism.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Reference.
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Promoted to Call Center Manager in 1Scheduling
- Managed detailed scheduling to ensure adequate staffing through high-volume holiday season.
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Fielded and processed up to 60 calls per day.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
.Assembled product containers and crates.
Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
- Verified that information in the computer system was up-to-date and accurate.
- Eliminated outdated records by sending the records to be scanned.
- Verified and logged in deadlines for responding to daily inquiries.
- Explained company offerings to promote products and services to clients.Supervised equipment returns, including obtaining all relevant data.
- Tracked data from completed tests, and developed solutions to any issues.
- Successfully managed the activities team members in multiple locations.
- Created training manuals targeted at resolving even the most difficult customer issues.
- Reduced amount of employee overtime by effectively delegating tasks.
- Recruited, managed and mentorednew customer service representatives per year.
- Addressed negative customer feedback immediately.
- Interviewed, hired and trained new quality customer service representatives.
- A crew member will be expected to provide customers with a quick and accurate service and show sensitivity to their individual needs, both from behind the till as well as in the dining areas.
- Food Preparation and cooking the wide variety of food we offer involves using a broad range of equipment and tools.
- They need to produce orders to a consistently high standard and understand that quality control is vital.
- Cleanliness and Hygiene requires thorough training in order to maintain our high standards.
- Before they start, they learn to use a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment.
- Up-sold additional menu items, beverages and desserts to increase restaurant profits.
- Took necessary steps to meet customer needs and effectively resolve food or service issues.
- Recorded customer orders and repeated them back in a clear, understandable manner.
- Promptly reported complaints to a member of the management team.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Served fresh, hot food with a smile in a timely manner.
- Communicated clearly and positively with co-workers and management.
- Resolved guest complaints promptly and professionally.
- Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
- Took initiative to find extra tasks when scheduled duties were completed.
Graduated with 3.5
Continuing education in Electrical Engineering
English - Excellent (Read Write Speak)
I am a very hard working person . I catch on to things very easy. I'm good at communicating with other and listening to instructions. I'm also a leader. I have a lot potential. very good at math and reading.
No medical problems.
Very outgoing person
Knows how to follow direction very well.
Have good Communication skills
Have a reliable ride
I'm very reliable person.
Jack of all trades.
Awesome Team worker.
I have management Background.
Have full Knowledge of AT&T and direct TV Equipment over the last 4 years.
7 years for customer service experiences
Driver's License
Class C - Standard Driver's License
- Driver's License (clean record)
- Class C - Standard Driver's License
Knowledge of At&T equipments and how it works.
RG- 5268, 3801 Nvg 599 ,NVG 889
STB- 1200 and 2200
Wifi -ISB (7005) (7105) (2500)
Dvr (2250) (8010) (8005 ) (1225)(1216 )
Internet gate ways: 5031 and 510
Direct tv.
WAP WIRELESS VIDEO BRIDGE CISCO LINKSY -WVBRO-25
CLIENTWIRELESS - C41WBP
CLIENT WIRED- C51BP
STB HD GENIE LITE W/O DVR- H44BP
STB GENIE WITH WH DVR- HR44BP
STB HD W/O DVR- H25BP
CLIENT WIRED 4KSTB HD WITH DVR- C61KMP
STB HD WITH DVR- HR24-500
- •Internet Browser (Internet Explorer, Fire fox, etc)
- •Peripheral Devices (Scanners, Printers, etc)
- •Personal Computer
- great communications skills
- 6 years of Management service / skills
- 7 community service
- certified Application mangers
- Certified Garage mangers.
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Resume Overview
School Attended
- White oak high school
Job Titles Held:
- Garage manger
- Application Manger
- Crew Member/ cashier
- Crew leader
Degrees
- GED : Electric Engineer
High School Diploma
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