Skilled Garage manger committed to addressing customer concerns with speed, accuracy and professionalism.
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Promoted to Call Center Manager in 1Scheduling
Fielded and processed up to 60 calls per day.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
.Assembled product containers and crates.
Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
Graduated with 3.5
Continuing education in Electrical Engineering
English - Excellent (Read Write Speak)
I am a very hard working person . I catch on to things very easy. I'm good at communicating with other and listening to instructions. I'm also a leader. I have a lot potential. very good at math and reading.
No medical problems.
Very outgoing person
Knows how to follow direction very well.
Have good Communication skills
Have a reliable ride
I'm very reliable person.
Jack of all trades.
Awesome Team worker.
I have management Background.
Have full Knowledge of AT&T and direct TV Equipment over the last 4 years.
7 years for customer service experiences
Class C - Standard Driver's License
Knowledge of At&T equipments and how it works.
RG- 5268, 3801 Nvg 599 ,NVG 889
STB- 1200 and 2200
Wifi -ISB (7005) (7105) (2500)
Dvr (2250) (8010) (8005 ) (1225)(1216 )
Internet gate ways: 5031 and 510
WAP WIRELESS VIDEO BRIDGE CISCO LINKSY -WVBRO-25
CLIENTWIRELESS - C41WBP
CLIENT WIRED- C51BP
STB HD GENIE LITE W/O DVR- H44BP
STB GENIE WITH WH DVR- HR44BP
STB HD W/O DVR- H25BP
CLIENT WIRED 4KSTB HD WITH DVR- C61KMP
STB HD WITH DVR- HR24-500
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