Montgomery Street, San Francisco, CA 94105
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Retail professional with extensive knowledge of the fashion industry, including current trends. Offering 3 years experience in retail customer service. Enthusiastic, outgoing and fashion-savvy Sales Advisor proficient at building positive relationships with new and existing customers by offering superior customer service.
- Customer-oriented
- Active listening skills
- Consistently meets sales goals
| - Motivated team player
- Natural leader
- Consistently meets sales goals
|
08/2013 to Current Gap- Sales Associate Northwell Health – Port Jefferson, NY,
- Greeted customers and determined their needs and wants.
- Advised customers on utilization and care of merchandise.
- Recommended merchandise based on individual requirements.
- Educated customers about the brand to incite excitement about the company’s mission and values.
2013 to 04/2013 Librarian Assistant Cummins – Memphis, TN,
- Assist students and teachers in location of print and non-print resources.
- Check books and materials in and out to students and teachers using the computerized circulation system.
- Maintain records of overdue, lost books, and fines.
- Monitor student use of the library.
- Shelve print and non-print materials.
- Direct student assistants in assigned duties.
05/2011 to 07/2011 Community Outreach Assistant Abb Ltd – Baltimore, MD,
- Communicated with the community and media representatives on a regular basis.
- Organized community outreach events within the assigned target community.
08/2010 to 04/2012 Administrative Assistant Howard University School Of Business – City, STATE,
- Filed financial aid records for prospective students.
- Directed calls.
- Assisted senior recruiting staff with career fairs and recruiting events.
06/2010 to 07/2010 Parking Aid Department Of Public Works – City, STATE,
- Typed correspondence; handles incoming and outgoing mail.
- Greeted customers in a friendly manner making eye contact.
- Answered multi-line phone, transferring calls and taking messages.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
08/2008 to 03/2010 Teen Director Assistant Boys And Girls Clubhouse #14 – City, STATE,
- Handled youth problems or complaints with tack and courtesy.
- Developed innovative programs and activities based on analysis of community needs and interests.
- Planned and hosted on- and off-campus community service activities.
07/2012 to 11/2012 Team Leader Rutgers University – City, STATE,
- Worked with interdisciplinary team members to evaluate children's progress and recommend appropriate learning plans.
- Addressed behavioral and learning issues with parents and daycare management.
- Monitored students' educational progress with individual charts and files.
Expected in n/a:
Rutgers University - Camden, NJ
GPA:
- Major in Business
- Minor in Finance
- Coursework in Fashion Merchandising
- Coursework in Public Relations
Expected in 2012 High School Diploma:
Benjamin Banneker Academic HS - Washington DC,
GPA:
- Editor of News Paper Club
- Coursework in Marketing and Advertising
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