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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Responsible Network Technician with comprehensive experience scheduling conversions and cutover. Extensive experience monitoring, tracking, and evaluating global IT infrastructure incidents.
Skills
  • System upgrades
  • System backups
  • Data backup and retrieval
  • Network upgrades
  • CISCO router management
  • Excellent communication skills
  • Excellent diagnostic skills
  • Excellent problem-solving abilities
  • Superior verbal and written communication skills
  • Crisis communication
  • Calm under pressure
  • Brand development and management
  • Web content
  • PowerPoint presentations
  • Exceptional attention to detail
  • Excellent interpersonal skills
  • Natural leader
  • Windows and Linux
Education
University of Maryland Manheim Gemany, Expected in : Computer Science - GPA :
New horizons computer leaning center Culver City, CA Expected in : A + hardware/software Novel networking - GPA :
Work History
Activision Inc. - Game Tester
, STATE, 05/2010 - Current
  • Coordinated with systems partners to finalize designs and confirm requirements.
Pic A Book - It Technicain
City, STATE, 2008 - 07/2010
  • Developed and implemented complex Internet and Intranet applications on multiple platforms.
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
  • Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
  • Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
  • Designed strategic plan for component development practices to support future projects.
United States Army - Signal Support Specialist
City, STATE, 2002 - 2004
  • Created and maintained company web pages using HTML and CSS.
  • Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
  • Translated technical specifications into detailed product requirements.
  • Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment.
  • Delivered on-site IT and AV technical support for staff.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Identified and solved technical issues with a variety of diagnostic tools.

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Resume Overview

School Attended

  • University of Maryland
  • New horizons computer leaning center

Job Titles Held:

  • Game Tester
  • It Technicain
  • Signal Support Specialist

Degrees

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