LiveCareer-Resume

game day staff member resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Education
Bachelor of Science: Sports Medicine, Expected in 05/2026
University of Ole Miss - Oxford, MS,
GPA:
High School Diploma: , Expected in 05/2022
St Patrick Catholic High School - Biloxi, MS,
GPA:
Professional Summary

Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Game Day Staff Member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of support and training in people relations. Motivated to learn, grow and excel in every aspect of life.

Skills
  • Supplier Management
  • Event Promotion
  • Prioritization Skills
  • Customer Satisfaction
  • Sanitation Practices
  • Patron Support
  • Merchandise Support
  • Client Service
  • Administrative Duties
  • Special Assignments
  • Equipment Moving
  • Current Events
  • Team Meetings
  • Answering Questions
  • Safety Guidelines
Professional Experience
Game Day Staff Member, 09/2022 to Current
Raley's And BelairLodi, CA,
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Delivered information and details of interest about facility to visitors.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Cashier, 06/2022 to 08/2022
City Of Raleigh North CarolinaRaleigh, NC,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Maintained cash drawer of $2000 or more per shift.
  • Completed inventory counts and ordered merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
Lifeguard, 06/2019 to 07/2022
Delray Beach, FloridaDelray Beach, FL,
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Entered water immediately to pull struggling swimmers to safety.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Inspected pool during shift and skimmed toys and trash that could clog pool pump.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
  • Maintained rescue equipment by conducting inspections and completing basic repairs.
  • Completed basic maintenance and repairs to keep pools functioning properly.
  • Checked pool and surrounding areas for hazardous conditions.
Volunteer, 08/2014 to 05/2022
St Vincent De Paul Catholic ChCity, STATE,
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Supported staff with clerical work and other office tasks.
  • Encouraged donations by supporting community fundraising events and campaigns.
  • Tracked volunteer hours in spreadsheets.
  • Provided immediate responses to questions from volunteers.
  • Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
  • Freed full-time employees up for more critical work by completing clerical tasks and office work.
  • Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.
  • Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.

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Resume Overview

School Attended

  • University of Ole Miss
  • St Patrick Catholic High School

Job Titles Held:

  • Game Day Staff Member
  • Cashier
  • Lifeguard
  • Volunteer

Degrees

  • Bachelor of Science
  • High School Diploma

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