Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Talented leader and analytical problem-solver with over 20 years experience successfully managing Army field-level maintenance operations in garrison and field environments. Efficiently and safely supervise the repair and service of tactical equipment in a Field Maintenance Shop (FMS). Coordinate and manage resources and employees to handle any requirement. Deliver in-depth training and mentoring to help improve employee abilities and advance work quality. Excellent reputation as being dependable, hardworking, and level-headed in addressing diverse problems.


  • Clerical
  • Project Management
  • Good listening skills
  • Excellent work ethic
  • Responsible
  • Teambuilding
  • Detail-oriented
  • Leadership
  • Training & Development
  • Relationship-Building
  • Verbal and written communication
  • Collaboration
  • Compassion
  • Organization and Time management
Work History
10/2019 to Current G4 Maintenance Evaluation Operations Officer NHNG-JFHQ | City, STATE,
  • Monitor NHARNG maintenance activities, updating the Maintenance Division Chief of strengths and shortcomings.
  • Determine maintenance and repair requirements; assess maintenance activities; determine adequacy of material readiness.
  • The SME for GCSS-A and State Maintenance SOP; serve as a technical advisor to the Maintenance Division Chief.
  • Implement and refine the Command Maintenance Discipline Program (CMDP) and Maintenance Assistance Instruction Team (MAIT) for the NHARNG.
  • Ensure efficient and competent CMDP and MAIT visits to NHARNG units are conducted enabling their ability to increase readiness.
06/2003 to Current Surface Maintenance Mechanic Supervisor - FMS#2 Adjutant General Of New Hampshire | City, STATE,
  • Supervise FMS daily operations, including employee performance, the repair/service of supported equipment, environmental policy, and safety program.
  • Ensure employees understand the impact their performance has on the goals and objectives of the NHARNG.
  • Foster an environment where excellence is rewarded and sub-standard performance is addressed.
  • Promote and support EO, EEO, and SHARP in word and action.
  • Provide supported units sustainment training to develop their operational understanding and use of the Global Combat Support System-Army (GCSS-Army).
  • Continually provide appropriate level support to address unit needs and understanding of maintenance business processes.
  • Fully support all subordinate units' maintenance requirements IAW TMs, ARs, DA Pams, and State Maintenance SOP.
  • Prepare & present justification for FMS structure, personnel requirements when required.
  • Establish performance & appraisal standards for the FMS staff.
  • Responsible to ensure corrective actions are taken when findings of incorrect procedures, issues, and data have been utilized at the FMS.
  • Responsible to ensure management of my maintenance backlog and GCSS-Army operations are IAW CLRT Areas 6 & 12.
  • Provide both technical and administrative assistance to employees and my supported units regarding maintenance issues.
  • Coordinate FMS facility inspections, review reports and direct corrective actions on short comings.
  • Seek to develop and implement productivity enhancing activities and processes in FMS operations.
  • Provide advice that plays a significant role in effectively managing maintenance readiness through and in the FMS.
  • Responsible to oversee the development and use of reports that are GCSS-Army dependent to assist the FMS in streamlining operations and leaning down the equipment down/NMC time.
06/2008 to 10/2019 Automotive Maintenance Warrant Officer 744th FSC | City, STATE,
  • Responsible for the management of personnel, equipment and facility assets to accomplish the maintenance and or repair of wheeled vehicles and accessory equipment.
  • Inspect equipment to determine condition and compliance with field maintenance procedures and requirements.
  • Prepare, implement and maintain standard operational procedures for management of maintenance activities.
  • Interpret regulations, technical manuals and orders pertaining to automotive maintenance functions for commanders and subordinates.
  • Render technical assistance to unit Maintenance Officers.
Expected in 06/1986 High School Diploma | Woodsville High School, Woodsville, NH, GPA:
Expected in 05/1989 Associate of Applied Science | Automotive And Marine Technologies New Hampshire Vocational-Technical College, Laconia, NH, GPA:
  • 2017 Command Logistics Review Team evaluation, received 'Satisfactory' rating in Area 6 (Installation Maintenance Management) and Area 12 (Surface & Small Arms Repair Parts).
  • 2018 EPAS evaluation, FMS#2 personnel were noted as doing 'an exemplary job in maintaining compliance with Federal, state, and local requirements for all Environmental Performance Assessment System (EPAS) protocols'.
  • During my tenure as FMS#2 Supervisor, no personnel disciplinary actions or safety violations have been reported due to misconduct.
  • Oversaw the successful completion of the FMS#2 maintenance bay addition after I discovered numerous design/construction flaws.

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School Attended

  • Woodsville High School
  • New Hampshire Vocational-Technical College

Job Titles Held:

  • G4 Maintenance Evaluation Operations Officer
  • Surface Maintenance Mechanic Supervisor - FMS#2
  • Automotive Maintenance Warrant Officer


  • High School Diploma
  • Associate of Applied Science

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