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furniture sales associate resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Systematic Project Manager with more than 10 years working in cross-functional environments. Bringing exceptional written and oral communication skills paired with expertise in financial analysis and project coordination. Dedicated to offering locally relevant oversight and management techniques.

Skills
  • Adaptable and Flexible
  • Detail-Oriented
  • Team Leadership
  • Retail Merchandising
  • Strong Communication and Interpersonal Skills
  • Building Customer Relationships and Loyalty
  • Excellent Written and Verbal Communication
  • Systems Implementation
  • Project Management
  • Productivity Improvement
Experience
10/2016 to 09/2018
Furniture Sales Associate Cort Business Services Corpus Christi, TX,
  • Greeted customers and offered to assist with showroom navigation and selecting products.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Discussed financing options, pricing and current promotional offers.
  • Helped customers increase purchasing power through store financing options.
  • Attended training sessions to build and enhance product knowledge and sales tactics.
  • Created and maintained customer files to record and organize information such as name and purchase history.
  • Assisted teammates and mentored new employees to deliver top-tier customer experiences.
12/2009 to 07/2010
Associate Buyer Breakthru Beverage Group Grand Junction, CO,
  • Spent time negotiating with suppliers regarding materials and products to obtain best pricing.
  • Communicated closely and effectively with all partners, including vendors, merchants and distribution center, helping to achieve well-timed product deliveries.
  • Toured vendor sites to better understand product costs and meet and establish partnerships.
  • Determined reasonable prices for goods by evaluating pricing proposals and financial reports.
  • Negotiated prices, discount terms and transportation arrangements with suppliers.
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
05/2008 to 12/2009
Associate Buyer Breakthru Beverage Group Greenville, SC,
  • Manage merchandise assortments for Sears and Kmart retail stores. Vendor relationships including: Disney, Fisher Price, Leap Frog, Little Tykes and Vtech
  • Analyzed and forecasted sales data for trends to drive improved performance
  • Monitored challenges and opportunities to drive sales, decrease inventory costs
  • Worked with in-store marketing to develop signage and optimal store real estate
  • Obtained samples and direction to advertising agency for proofing.
  • Spent time negotiating with suppliers regarding materials and products to obtain best pricing.
  • Examined, selected and purchased merchandise consistent with specification requirements.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Disseminated in-depth reports on sales, orders and costs to appropriate internal personnel on regular basis.
05/2006 to 05/2008
Associate Buyer Breakthru Beverage Group Hanahan, SC,
  • Seasonal Toy Shops
  • Provided assistance to [Job title] by keeping close eye on inventory levels.
  • Analyzed buying trends at each store location to identify appropriate mix of inventory items for top-tier sales.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Supported toy team buyers to execute seasonal Toys Shops in select Sears retail stores
  • Managed Sears toy assortment plan
  • Lead other associate buyers on general processes including setting up products in Sears systems
  • Created advertising plans, coordinated with the agency to proof prints/provide content.
09/2004 to 03/2006
Benefits Operations Manager Amazon.Com, Inc. Virtual Location - Utah, UT,
  • Manage daily operations resulting in high quality service for clients and defined benefit plan participants
  • Supported clients including: Andersen, Accenture, Daimler Chrysler, DuPont, Kimberly-Clark, Rexam, and Solutia
  • Lead implementation projects including defining client requirements, developing project plan, managing team and ensuring smooth transition into production
  • Leverages resources to generate results by delegating to meet deliverables, monitoring associates performance and mentoring their career development
  • Increase accuracy of calculation testing to 100% and decrease man hours by 50-75% by training team on software tool
  • Coaches/Trains Benefit Analysts on prioritizing workload to provide high quality service and research meeting contractual agreements
  • Client liaison in obtaining requirements and directing technical team to translate for pension system
  • Resolve client pension issues increasing quality and client satisfaction.
  • Conducted scheduled audits of benefit plans and SLAs in order to identify areas in need of improvement.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
09/2000 to 09/2004
Business Analyst American Heart Association Orlando, FL,
  • Enhanced the quality of the Defined Benefit system exceeding client expectations
  • Developed project plan, led other associates and managed documentation
  • Optimized functionality of software tool to reduce cost by 20% and improve efficiencies by scheduling overnight processing
  • Refine client plan requirements through gap analysis and best practice procedures
  • Introduced formalized regression test plans for monthly quality review
  • Led formalized training of new procedures with customer service and plan management team
  • Coached associates on daily basis by assisting with test plan creation, requirement comprehension and priorities.
12/1998 to 12/1999
Relationship Manager Bmo Zionsville, IN,
  • Supported Treasury Software 16 bit applications for major clients including: Comcast Corporation (Vermont), Brenton
  • Bank (Des Moines), and Loves Country Stores (Oklahoma)
  • Interfaced with client management and users, and Gateway Systems Technical Services and management, to ascertain client needs and resolve problems
  • Created Fund Transfer dialogs to be run through the Gateway Treasury Workstation
  • Resolved client issues through replicating problems and training users in application
  • Customized client software for testing and delivery
  • Conducted sessions to identify problems, procedures, and modifications needed to ensure quality.
  • Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
  • Achieved client loyalty through quality, productivity, service and proactive management.
  • Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
  • Provided information on technology resources to improve client financial well-being.
  • Established strong client relationships to drive business development.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Expected in 08/1999 to to
Bachelor of Science: Finance
NORTHERN ILLINOIS UNIVERSITY - DeKalb, IL
GPA:

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Resume Overview

School Attended

  • NORTHERN ILLINOIS UNIVERSITY

Job Titles Held:

  • Furniture Sales Associate
  • Associate Buyer
  • Associate Buyer
  • Associate Buyer
  • Benefits Operations Manager
  • Business Analyst
  • Relationship Manager

Degrees

  • Bachelor of Science

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