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furniture sales associate resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced Sales Associate with goal of management positions. Previous employment has given me experience in opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Able to communicate in an understandable manner and resolve situations. Drive customer loyalty by providing friendly and skilled support. Also not afraid to get my hands dirty and do order fulfillment. I believe in doing whatever it takes to make the customer happy and the company successful.

Skills
  • Product packaging
  • Order picking abilities
  • Shipping and receiving
  • Able to lift 100 pounds
  • Order status updating
  • Product selection
  • Cash handling accuracy
  • Relationship selling
  • Merchandising knowledge
  • Inventory control procedures
  • Retail loss prevention
  • Sales Forecasting
  • Written and oral communication skills
  • Product Sales
  • Listening skills
  • Team player mentality
  • Negotiation Tactics
  • Sales development
  • Client account management
  • Outgoing personality
  • Money handling
  • Market research and analysis
  • Superb time management
Education and Training
Bristol - Plymouth Regional Technical School Taunton, MA Expected in 05/2016 ā€“ ā€“ : - GPA :
Tauton High School Taunton, MA Expected in ā€“ ā€“ High School Diploma : - GPA :
Experience
University Of Utah - Order Fulfillment Associate
Provo, UT, 10/2021 - Current
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
  • Tracked merchandise movements using RF scanners.
  • Processed daily orders through multi-carrier manifest system.
  • Prepared domestic and international shipments for transportation.
  • Inventoried and unloaded shipments from delivery trucks daily.
  • Pulled and packed products from shelves based on customer orders.
  • Accepted, processed and filled orders quickly and accurately.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
Crate And Barrel - Furniture Sales Associate
Locations: Lone Tree, CO, 08/2021 - Current
  • Greeted customers and offered to assist with showroom navigation and selecting products.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Discussed financing options, pricing and current promotional offers.
  • Asked open-ended questions to understand customer needs and style.
  • Upsold customers on protection plans, warranties and coordinating products.
  • Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.
  • Coordinated accurate paperwork and tickets for sold items to prevent sales errors.
  • Attended training sessions to build and enhance product knowledge and sales tactics.
  • Retained sales for out-of-stock and unavailable items by leveraging extensive product and manufacturer knowledge to develop alternative solutions.
Tegna - Sales Associate
Indianapolis, IN, 06/2019 - 03/2020
  • Engaged with customers to effectively build rapport and relationships. Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging. Maintained records related to sales, returns and inventory availability. Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Stayed up to date on market trends andon forecasts and car industry news.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Solved customer challenges by offering relevant Toyota products and services.
  • Completed orders organized product deliveries to meet customer timetables.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Answered incoming telephone calls to provide store, products and services information.
Crate And Barrel - Furniture Sales Associate
Locations: Natick, MA, 11/2017 - 06/2019
  • Greeted customers and offered to assist with showroom navigation and selecting products.
  • Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
  • Discussed financing options, pricing and current promotional offers.
  • Asked open-ended questions to understand customer needs and style.
  • Upsold customers on protection plans, warranties and coordinating products.
  • Suggested specific product and options in line with customer goals.
  • Maintained appealing and sparkling clean showroom by arranging and straightening furnishings.
  • Attended training sessions to build and enhance product knowledge and sales tactics.
Chef Point Restaurant & Bar - Host
Colleyville, TX, 12/2013 - 09/2017
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases and discounted products.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Discussed options with customers, outlined restrictions and educated on policies.
  • Assisted customers by answering questions and fulfilling requests. Checked prices for customers and processed items sold by scanning barcodes.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness Accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Quickly and accurately counted drawers at start and end of each shift. Ran Keno/lottery and maintained cash drawer Accomplishments Exceeded monthly quotas Toyota Training Certification.

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Resume Overview

School Attended

  • Bristol - Plymouth Regional Technical School
  • Tauton High School

Job Titles Held:

  • Order Fulfillment Associate
  • Furniture Sales Associate
  • Sales Associate
  • Furniture Sales Associate
  • Host

Degrees

  • High School Diploma

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