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Full Time Supervisor Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Detail-focused Full Time Supervisor known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.

Goal-driven Full Time Supervisor with a 6 year record of accomplishments in exceeding revenue and profit goals while controlling inventory shrinkage and loss percentages. Experienced in monitoring inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent management paired with skill and fortitude to thrive in dynamic, customer-centric work settings.

Skills
  • Stock management
  • POS systems operations
  • Customer Service
  • Sales Techniques
  • Records management
  • Merchandising
  • Sales strategies
  • Issue resolution
  • Workforce Management
  • Strategic Planning
  • Customer relations
  • Customer outreach
  • Leadership development
  • Driving business growth
  • Store growth planning
  • Building brand awareness
  • Creating store processes
Experience
03/2018 to Current
Full Time Supervisor Perry Ellis International Inc. Laredo, TX,
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
08/2021 to 04/2022
Assistant Manager Marcus Corporation Elk River, MN,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Assisted in store opening by setting up office space, computers and cash registers.
  • Collaborated closely with management team to roll out functional and strategic initiatives.
  • Assisted manager in planning and implementing strategies to attract customers and maximize sales.
  • Prioritized and delegated tasks for efficient completion within team environment.
  • Assisted with planning and developing company initiatives and projects.
  • Followed district managers advice to improve leadership and supervisory skills.
  • Created and revenue reports to track trends and proactively adjust management strategies.
  • Handled responsibilities successfully in manager's absence.
  • Worked closely with store manager to maintain day-to-day operations.
  • Distributed in-depth progress and status reports to upper management and other appropriate stakeholders.
  • Executed corporate strategies to foster better customer service and promote positive and engaging environment for employees.
09/2016 to 09/2019
Assistant Manager & Key Holder Hot Topic, Inc. Middletown, NY,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Trained team of [5] to deliver outstanding customer service and boosting customer satisfaction ratings.
  • Supported sales management initiatives to optimize business development.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
05/2015 to 04/2019
Key Holder Harry And David Gourmet Gifts City, STATE,
  • Sought new ways to improve metrics by partnering with Store Manager and Assistant Store Manager.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Developed product knowledge expertise by understanding features and benefits to drive revenue growth and boost upselling.
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
  • Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels.
  • Coordinated floor moves, merchandising, display maintenance and monitored floor stock to maximize store efficiency.
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Fostered service and selling culture to exceed customer expectations and build enduring consumer relationships.
  • Partnered with store leadership team to learn and understand all management processes and reports.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
  • Delegated tasks to employees based upon individual strengths and experience.
  • Determined complete order accuracy by examining merchandise to verify pricing and quantity.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Guided and supported [7] staff members to consistently achieve team and personal goals.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Increased store sales by cross-selling complementary items.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with all company departments to ensure cohesive branding and strategic product placement.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Processed credit card payments and counted back change and currency with [100] % accuracy rate.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Education and Training
Expected in 05/1995
High School Diploma:
Columbus North High School - Columbus, IN
GPA:

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Resume Overview

School Attended
  • Columbus North High School
Job Titles Held:
  • Full Time Supervisor
  • Assistant Manager
  • Assistant Manager & Key Holder
  • Key Holder
Degrees
  • High School Diploma

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