Full Time Homemaker Resume Example
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FULL TIME HOMEMAKER
Professional Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Skills
Effective leader
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Work History
Full Time Homemaker, 04/2014 to Current
Beth Israel Lahey Health – Lexington , MA
Beth Israel Lahey Health – Lexington , MA
- Developed standard operating procedures and document workflows for current and future process steps
- Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives
- Drove [Type] and [Type] operational improvements that resulted in significant savings and improved profit margins
- Evaluated quality problems and performed [Action] to identify and resolve issues
- Supervised and led employees to high performance levels in cross-functional matrix management structure
- Instituted [Task] to contribute to long-term plans for organization business processes
- Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components
- Ordered office supplies and researched supplier discounts resulting in $[Amount][Timeframe] savings
- Managed logistics operations to meet customer expectations and financial standards and policies
- Saved $[Amount] by researching and implementing [Type] cost-saving initiatives and creating fresh new approaches to long-standing problems
- Improved quality processes for increased efficiency and effectiveness
- Maintained material and stock levels consistent with business requirements while meeting target capital objectives
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
Hospital Biller, 01/2004 to 07/2014
Care Atc Inc – Redmond , WA
Care Atc Inc – Redmond , WA
- Trained other claims staff members on proper handling and evaluation of injury claims
- Coordinated with contracting department to resolve payer issues
- Maintained confidentiality of patient finances, records and health statuses
- Communicated effectively with staff, including members of operations, finance and clinical departments
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
- Conducted office management and emergency preparedness orientation to provide special skills and test specific emergency plan components
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Investigated and resolved customer complaints to foster satisfaction
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
- Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures
Front Desk Medical Receptionist, 01/2002 to 12/2004
Wisconsin Health Fund – City , STATE
Wisconsin Health Fund – City , STATE
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Supported providers in outpatient medical office through coordinating all administrative operations
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Managed financial documentations such as expense reports and invoices
- Improved timely payment of bills by developing flexible payment plans for patients
- Coordinated front office duties, including customer service, patient scheduling and billing
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Carried out front office duties utilizing data entry skills in framework of medical database
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Organized patient files and streamlined operations to improve efficiency
- Managed master calendar and scheduled appointments for [Number] providers based on optimal patient loads and clinician availability
Education
General StudiesAlverno College - City
High School Diploma: 06/1997
Greendale High School - City, State
Greendale High School - City, State
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Resume Strength
- Completeness
- Measurable results
- Strong summary
Resume Overview
School Attended
- Alverno College
- Greendale High School
Job Titles Held:
- Full Time Homemaker
- Hospital Biller
- Front Desk Medical Receptionist
Degrees
- General Studies
High School Diploma : 06/1997
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