Full Time Clerk resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals. Goal-oriented Clerk who thrives in fast-paced, deadline-driven environments. Polite and attentive. Offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Hardworking and Reliable. Looking to always learn something new.
Skills
Customer satisfaction
Billing and invoicing
Peer relationships
Quality control
Driver communications
Handling payments
Scanning and copying
Professional and mature
Team collaboration
Experience
Full Time Clerk, 05/2011 - 12/2021 Coca-Cola Bottling Co. Consolidated – Abingdon, VA,
Processed sales transactions to prevent long customer wait times.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Observed deadlines, enabling timely completion of tasks.
Followed confidentiality rules to preserve data quality and reduce potential information compromise.
Assisted customers by answering questions and providing information about [Product or Service].
Copied, scanned and filed documents to maintain office records.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Lifted materials of varied weights on regular basis.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Read tickets accurately to pick out important information and correctly complete orders.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Restocked shelves with current merchandise in attractive displays to promote sales.
Examined and inspected stock items for damage and reported findings to supervisors.
Rotated advertising signs and merchandise displays to engage customers.
Cleaned and organized display cases, shelves and aisles.
Verified vendor deliveries with scanner to maintain accurate inventory counts.
Kept stockroom orderly, accessible and safe with regular upkeep.
Communicated with customers to discuss packing needs and special items or circumstances.
Added labels to products, rotated current stock and professionally arranged merchandise.
Communicated effectively with members of public in often crowded and noisy environments.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Built trusting relationships with customers by making personal connections.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Worked with fellow sales team members to achieve group targets.
Collected trash from floors within hallways, bathrooms and work areas.
Sanitized frequented areas and equipment using approved supplies.
Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Transported trash and hazardous waste to appropriate disposal area.
Replenished supply of hand soap, paper towels and other consumables.
Maintained safety protocols through safe handling of equipment and chemicals.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
Performed daily dusting, leather and wood surface polishing and wall washing.
Shift Leader, 04/2007 - 06/2010 Tacocabana – Universal City, TX,
Delegated tasks to employees and monitored activities and task completion.
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Upheld company standards and compliance requirements for operations and cleanliness.
Supervised, motivated and led employees to maintain productivity and customer service levels.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Coordinated shift-based inventory receiving, auditing and restocking.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Completed opening and closing duties to facilitate business operations.
Resolved customer complaints and reported issues to senior management.
Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Produce Associate, 01/2003 - 11/2006 The Turnip Truck – Nashville, TN,
Greeted customers and provided immediate and courteous service.
Restocked produce and removed expired or damaged merchandise.
Cleaned shelves and restocked with new inventory when products stock ran low.
Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
Prepared products by adding tags and readying pallets for restocking.
Monitored work environment to maintain safety, cleanliness and organization.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Operated balers, power jacks and slicing machines.
Checked prices and located products for customers.
Assisted customers with product, promotion and policy information.
Reviewed planograms and end cap placements to properly merchandise items.
Updated signage to reflect current pricing and promote target merchandise.
Education and Training
High School Diploma: , Expected in 05/2001 - Petoskey High School - Petoskey, MI GPA:
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