Full Time Assistant Manager resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished Assistant Manager with 3 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Forward-thinking Manager with 3 years of project management experience in manufacturing environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Proactive retail manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

  • Staff Supervision
  • Staff Management
  • Sales growth
  • Strategic Planning
  • Business planning
  • Project Management
  • Training
  • Financial Management
  • Negotiation
  • Budgeting
Work History
10/2019 to 12/2020
Full Time Assistant Manager Build-A-Bear Workshop Ontario, CA,
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
09/2018 to 08/2019
Clerk Cashier Cambridge Savings Bank Melrose, MA,
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Served needs of more than 30 customers in busy gameday environment.
  • Assisted customers with special services, account updates and promotional options.
  • Helped over 50 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
03/2017 to 07/2018
Personal Banker Academy Bank City, STATE,
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Achieved consistent recognition as top sales performer.
  • Expanded client base by promoting new financial products.
  • Promoted all financial products by maintaining excellent service offering knowledge.
  • Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
  • Maximized revenue through improved sales techniques and branch productivity.
  • Created innovative financial solutions to meet customer needs and provide competitive edge.
  • Identified and investigated variances to financial plans and forecasts.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
Expected in 05/2014
East High School - Wichita, KS
Expected in 05/2016
Associate In Physical Therapy: General Studies
Coffeyville Community College - Coffeyville, KS
Expected in 05/2018
Bachelor Of Arts For Teaching: General Studies
Missouri Western State University - Saint Joseph, MO

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Resume Overview

School Attended

  • East High School
  • Coffeyville Community College
  • Missouri Western State University

Job Titles Held:

  • Full Time Assistant Manager
  • Clerk Cashier
  • Personal Banker


  • Associate In Physical Therapy
  • Bachelor Of Arts For Teaching

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