Fsqa Manager External Manufacturing resume example with 17+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Seasoned Food Safety, QA professional well-versed in building, implementing and managing food safety-Quality programs, achieving excellent results with a commitment to continuous improvement. An ambitious leader skilled in motivating, mentoring, and developing a team. A strategic thinker with diverse analytical and problem solving skills which leads the company to reach extreme levels of performance and excellence.
Skills
Training expertise
Change management
Strategic thinking
Problem-Solving and decision making
Critical Thinking and troubleshooting
Gap assessment
Statistical Process Control
Documentation skills
HACCP, GFSI, PCQI, FSMA, Allergen management
Auditing
Education
Azad University of Tehraniran, Expected in – –Bachelor of Science:Food Sciences - GPA:
Mondelez International (Clif Energy Bar And Snack) - FSQA Manager - External Manufacturing City, STATE, Emeryville, CA02/2017 - Current
Collaborated and built strong relationship with external partners storing and manufacturing products, by utilizing continuous improvement tools and developing metrics to ensure compliance to requirements and achieving low risk rating to consumers and business.
Designed facility risk assessment tool which helped identifying high risk facilities, thus, team's resources are focused where most attention is needed and proactively identify issues which could potentially lead to recall.
Lead focus group to reduce MAV complaint achieving 40% reduction.
Supported sourcing team on new partner selection by assessing food safety capabilities, start-ups, commercialization, qualification and verification.
Managed quality system specialist so required documentation is properly updated and readily available for external manufacturing and Ingredient supplier team.
Revamped annual review process for external manufacturers and ingredient suppliers for more accurate and efficient evaluation.
Supported sales team to respond to customer requests concerning food safety and quality compliance ensuring business continuity.
Sysco, Food Service - Food Safety Program Manager City, STATE, Fremont, CA12/2014 - 10/2016
Implemented, executed and managed company's food safety programs including but not limited to cold chain management, instrument calibration, allergen control, sanitation, pest management and recalls
Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customer by creating effective training modules for structured training delivery and tracking system.
As active member of leadership team tracked completion of food safety projects and communicated progress to team.
Managed corrective action preventative action program and ensured sustainable resolution of deviations to food safety program.
Mandated compliance to local, state and federal food regulations, including FDA Food Code, USDA, CDPH, HACCP, GFSI and FSMA acting as main point of contact with those agencies.
Performed gap assessment and implemented BRC standard, managing all related processes and documentation required for compliance and certification, and led audit to achieving first BRC audit score of 97% in 10 months' time period.
Managed complaints and supplier related issues by providing guidance on improved food safety and quality measures to increase customer satisfaction.
Managed and governed plant sanitation, quality and food safety programs and provided trend analysis to achieve continuous improvement in product safety, employee safety, quality and efficiency, leading to 50% reduction in product spoilage and 40% reduction in complaints.
Developed and implemented effective and engaging employee training on food safety programs and product quality, promoting sense of ownership in employees directly handling products and using them as resources to solve ongoing quality or food safety issues.
Worked diligently with marketing and R&D group to manage new product design, development, approval, trial and launch to prevent unforeseen food safety and quality issues post commercialization.
Led internal and external/3rd party audits to ensure compliance to corporate and governmental regulations and policies for smooth audit process achieving excellent results.
Implemented robust hiring, training and evaluation tactics leading to reduced department turn over and development of employees to leadership roles.
Worked closely with suppliers, Customers and corporate quality group to resolve quality/food safety issues on incoming raw materials or finished products.
Developed effective annual budget and managed department expenses to meet budget. Renovated Quality Laboratory for maximum efficiency using internal resources with minimum cost.
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