front office coordinator resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
WWW:
Professional Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Skills
Communication, Ability to Work Under Pressure, Decision Making, Time Management, Self-motivation, Conflict Resolution, Leadership, Adaptability, Teamwork, Creativity, Problem-solving, Active Listening
SAP ERP System-( Spare Parts MRO) E-Crib System- (Maintenance Consumables, Production Consumables)
SRM system - (Maintenance & Project Engineering & Production Spot buys)
AS400 System: WESCO Accounting Integrating System (Accounts Payable)
Order management
Cost reviewing
CRM Systems
Vendor relations, Vendor management
Tactical planning
Work History
Front Office Coordinator, 01/2022 - Current Common Spirit – Sacramento, CA,
Perform day to day administrative functions and general office duties but not limited to word processing, copays, filing, faxing, answering phones and data entry
Answer incoming calls and transfer call to appropriate departments
Schedule or reschedule appointments for patients whether in person or on the phone
Enter all information when scheduling new patients like address, insurance information to emergency contacts etc
Assist in checking in and checking out patients and scheduling for any type of testing and/or follow ups
Verify insurance benefits for patients and advice patients of their coverage.
Collect patient and client documents and information upon referral
Monitored office supplies by checking inventory and placing orders
Pharmaceutical GXP Manufacturing facility with 1,010,630 sq ft with 17 buildings with an annual operating budget of $4MM, generated an 15% reduction in cost by analyzing vendor pricing and strategic offering placements
Manage staff and supervise throughout the assigned account
Manage timekeeping and payroll process for all employees assigned
Ensure that buildings are properly maintained to customer satisfaction and service level agreements
Proven ability to maintain exceptional operating conditions, high-quality workmanship, and safe work performance while meeting and/or exceeding savings targets and KPIs
Proactively identify potential customer service issues and works closely with staff to implement solutions
Assisted in preparing for scheduled regulatory inspections/audits, corporate audits, and dignitary visits
Participated in site reviews and pre-planning for FDA inspections
Participated in site program for reporting of incidents, near-misses, and condition observations
Assured prompt response to diagnose, monitor, and troubleshoot concerns related to facility conditions
Maintain monthly project schedule for each building
Attend client meetings and Business Reviews
Follow up with personnel to ensure special projects are completed by due dates
Maintain building budgets
Supervised front-line employees including hiring, recognition, and performance management processes
Monitored supplies and equipment, assuring adequate resources to perform tasks
Participated in the onboarding of new vendors and contractor personnel, including orientation
Assured completion of background checks, medical surveillance, GMP and safety training prior to performance of applicable work activities.
Operations, 11/2015 - 02/2020 Williams-Sonoma, Inc. – Charleston, SC,
Integrated Supply
Carries out inventory control functions by balancing company goals (cost, quality, delivery), setting up and maintaining ABC analysis of inventory, monitoring and controlling customer consignment parts, disposing of excess/obsolete inventory
Plans the purchase of all assigned inventory based on forecasts, percentage replacement factors and the alternate parts data file
Obtains quotations from vendors to ensure favorable quality, price and delivery terms, research new products and vendors
Expedites orders to ensure timely delivery of purchases by verifying initial demands and analyzing backorder reports
Control’s data integrity of inventory systems by creating and updating item master files, analyzing engineering control changes, monitoring past due purchase orders and work-in-progress, researching inventory discrepancies, verifying, and updating alternate parts file, and verifying and updating standard costs
Coordinates and monitors the return of damaged goods, arranging for replacements or credits, and documents all transactions
Researches and reconciles discrepancies noted during cycle count process
Carries out new, used, and sub-contract supplier/vendor development for the business unit by sourcing new vendors, negotiating price and delivery terms
Interacts with Logistics to ensure maximization of freight savings and to communicate priority shipments of incoming materials
Education
Hospital Unit Coordinator: , Expected in 08/2014 - Wilson Community College - Wilson, NC, GPA: Status -
High School Diploma: , Expected in 08/2000 - Wilson Community College - Wilson, NC, GPA: Status -
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