Passionate Front Office Agent with professional, efficiency-driven approach to handling excellent communication and guest services skills. Maximizing customer satisfaction to utilize building client base and handle expanded front office operations and diverse hospitality.
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Guest Services/Butler
Handling hotel's day to day operations while ensuring the customer service satisfaction and understanding customer correspondence methods making guest's stay memorable while safeguarding brand loyalty
PBX/Reservations
Part Time banquets server while being full time in the Front Office Department.
Same as the delegations given at the St. Regis Aspen Resort, Colorado.
Office Assistant-Intern/Airport Operations Division
Assisting the department head, supervisors, immigration officer, and job order regarding their concerns, needs, and requests.
Receptionist/Executive Office Department
High Standard of Excellence in:
Academic Excellence
Most Disciplined
In-flight Service Standards
Luxatia: The Aces and Spades of Integrated Resort Industry at Buenaventura G. Paredes O.P Building in University of Santo Tomas, Manila City, CTHM- Hrm Class 4H1: Alas Production (April 25, 2016)
Front Office Management, Housekeeping, Food & Beverage, Green Management and Familiarization Tour at Sheridan Beach Resort & SPA in Puerto Princesa, Palawan, Resident Organizer, Mr. Michael S. Villegas (November 10, 2015)
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School Attended
Job Titles Held:
Degrees
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