Passionate Front Office Agent with professional, efficiency-driven approach to handling excellent communication and guest services skills. Maximizing customer satisfaction to utilize building client base and handle expanded front office operations and diverse hospitality.
Handling hotel's day to day operations while ensuring the customer service satisfaction and understanding customer correspondence methods making guest's stay memorable while safeguarding brand loyalty
Part Time banquets server while being full time in the Front Office Department.
Same as the delegations given at the St. Regis Aspen Resort, Colorado.
Office Assistant-Intern/Airport Operations Division
Assisting the department head, supervisors, immigration officer, and job order regarding their concerns, needs, and requests.
Receptionist/Executive Office Department
High Standard of Excellence in:
In-flight Service Standards
Luxatia: The Aces and Spades of Integrated Resort Industry at Buenaventura G. Paredes O.P Building in University of Santo Tomas, Manila City, CTHM- Hrm Class 4H1: Alas Production (April 25, 2016)
Front Office Management, Housekeeping, Food & Beverage, Green Management and Familiarization Tour at Sheridan Beach Resort & SPA in Puerto Princesa, Palawan, Resident Organizer, Mr. Michael S. Villegas (November 10, 2015)
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