Front Office Administrative Assistant Resume Example Massachusetts General Hospital

FRONT OFFICE ADMINISTRATIVE ASSISTANT

Professional Summary

Accomplished Administrative Assistant offering 15 years of administrative experience reporting to Partners/Principals and other top Leaders. Served as an effective gatekeeper; managed busy calendars and efficiently handled daily tasks. Highly self-motivated with a solid work ethic. Proven track record of accurately completed research reported information management within demanding time frames. Routinely drafted/redlined/compared agreements and documents over numerous subject areas. Managed all aspects of the business license, contracts, and intellectual property databases.

Work History

Massachusetts General Hospital - Front Office Administrative AssistantNeedham , MA02/2020 - 08/2020

Increased 50% productivity by managed office inventory, restocking supplies, and placing purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions, and distributing meeting notes.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Monitored four Executive Leader's work calendar and scheduled appointments, meetings, and travel.
Maintained staff directory and company policy handbook for human resources department.
Supported logistics for programs, meetings, and events, including room reservations, agenda preparation and calendar maintenance.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
Arranged rapid office equipment repair and maintenance with vendors.
Received and routed business correspondence to correct departments and staff members.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Provided clerical support to 50 company employees by copying, faxing, and filing documents.
Kept reception area clean and neat to give visitors positive first impression.
Supervised 2 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Greeted 60 plus daily visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Directed phone inquiries, answered customer questions, and scheduled appointments on 50 daily phone calls.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.

Real Alloy - STUDIO COORDINATOR / ADMINISTRATIVE ASSISTANTBeachwood , OH12/2014 - 10/2019

Provided high-level support to three Partners/Principals.
Managed 40 studio members from time sheets to expense reports.
Drafted/redlined/reviewed documents over numerous subject areas such as commercial contracts, letter of agreements, master service agreements, and AIA agreements.
Typed and filed project correspondence and meeting notes.
Responsible for making travel reservations for studio members and coordinating through firm wide travel agency.
Maintained professional credentials for Principals as well as key executive leaders.
Provided flexibility in scenarios that required extra management.
Attended weekly and monthly meeting to discuss staffing and project needs.
Collected studio members' timesheets for leadership approval.
Client interface.
Management of Studio budget/funds.
Reconciled P-card transactions.
Meeting coordination including setting up for meetings/presentations room/lunch order.
Assisted with team-building initiatives.

Real Alloy - ADMINISTRATIVE ASSISTANTMorgantown , KY02/2014 - 09/2014

Provided exceptional support to two accounting specialist and HR director which increased overall project efficiency.
Created highly effective organizational and filing systems, including thorough indexing, resulting in easy access to critical information and streamed office functioning.
Served as high-level point of contact and communication by scheduling appointments, drafting memos, contracts, letters, notes, emails, and business correspondence.
Updated firm's website with most recent information from Houston, Dallas, and Austin locations.
Reviewed and reconciled all monthly American Express business accounts for travel with preparation of expense reports.
Led company event planning and mail outs.
Drafted contracts.
Coordinated outgoing international mail and special packages.

DISTRICT COURT CLERK - Administrative AssistantCity , STATE12/2008 - 09/2013

Provided exceptional support to District Court Judges by researching issues and preparing documentation as needed.
Maintained Judge's calendar and prepared daily schedules, confirmed and arranged meetings.
Assisted 30 plus attorneys and prepared documentation needed for their clients.
Organized and prepared docket of 60 or more files daily.
Attended hearings for motions and trials.
Recorded information with excellent typing skills and transcribed information onto docket sheets.
Responsible for creation of warrants, commitment orders, conditions of probation and other orders of the court.
Jury selection maintained a juror list of 63 citizens, selected 12 jurors, swore jury and polled jury.
Acted as liaison between judges and a variety of other County department agencies.
Multitask/heavy workload and fast pace environment.

Skills

MICROSOFT SUITE
CRM
Document control
Problem-solving skills
Scheduling and calendar management
Strategic Planning
Relationship development
Team management
Project organization
Business operations
Operational improvement
Problem resolution
Supervision
Travel Administration
Report Development
Program Files Maintenance
Accounting, HR, Express
Administrative, Indexing, Rapport
Administrative Assistant, Inventory, Reception
AIA, Team-building, Researching

Agency, Leadership, Routing
Budget, Letters, Scheduling
Business correspondence, Logistics, Staffing
Business operations, Notes, Strategic Planning
Clerical, Director, Supervision
Contracts, Materials, Team management
Copying, Meetings, Phone
CRM, Access, Typing skills
Clients, Mail, Warrants
Client, MICROSOFT SUITE, Website
Delivery, Office
Documentation, Neat
Drafting, Office equipment
Event planning, Organizing
Fast, Organizational
Faxing, Personnel
Filing, Phone system
Funds, Presentations
General office duties, Problem-solving skills
Human resources, Problem resolution

Education

Expected in 05/2022San Jacinto CollegeCity, StateBusiness Office Systems and Support Level 2: : Executive Administrative Assistant Certification

City, StateHigh School Diploma

Resume Overview

School Attended

San Jacinto College

Job Titles Held:

Front Office Administrative Assistant
STUDIO COORDINATOR / ADMINISTRATIVE ASSISTANT
ADMINISTRATIVE ASSISTANT
Administrative Assistant

Degrees

Business Office Systems and Support Level 2: : Executive Administrative Assistant Certification
High School Diploma

Front Office Administrative Assistant Resume Example

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