Front Office with experience supporting two physicians and a nurse practitioner. Customer service-oriented Administrative Assistant skilled in Medical Manager, greeting patients, scheduling appointments and preparing patient charts. registering patients, recording and filing patient medical records, in a busy dermatology office. Expertise also includes verifying insurance coverage, records reviews and schedule maintenance. Excellent multi-tasker and demonstrated team player with a positive attitude. Dedicated Administrative Assistant with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.
Experienced and detail-oriented bookkeeper and Office Assistant in closet and garage organizing manufacutring company with 10 plus years experience. Key strengths in planning, problem solving and customer relations. Familiar with financial reconciliations, general ledgers, payroll, A/R, A/P, and financial reporting. Strong work ethic, professional demeanor and great initiative. My goal was always to provide quality customer service and achieve company goals and standards.
In the position of Front Desk Manager I learned skills required to run the daily hotel operations when the manager was off-duty which included: maintaining front desk standards, head housekeeping, making sure maintenance issues were addressed and resolved. I was to maintain positive working relationships with others and support my team to achieve company goals and standards. My duties as team leader for front desk included interacting with our guests from check-in to departure. Activating room keys, identify and explain room features to guests and supply them with any help needed. Complete designated cashier and closing reports in the computer systems. Count bank at beginning and end of shift; dropping cash in excess of limit as needed and securing bank. Process all payment types, adjusted vouchers, paid outs, correction vouchers, and miscellaneous charges; provide change. Maintained capacity of hotel by price checking other hotels and selling. Oversaw housekeeping staff by auditing all 155 rooms assuring guest readiness and maintenance issues were correctly entered in the computer. Monitored the inventory for housekeeping supplies and made sure their carts were correctly supplied for the day. Offered additional help to make sure the day was a success for the team.
This office assistant position was multi-functional. It involved extensive customer service on the phone, in person, via fax and email. Beginning with sales, marketing , to scheduling consultations for garage cabinets, closet organizers and in home custom cabinet needs, meeting, designing utilizing a specialized program Cabinet Vision, pricing, oversee the manufacturing of the product ordered, installation to the final result of customer satifaction. I was responsible for all multi-accounting functions including A/R/AP, Payroll, Reports and Bank Reconciliation and finacial reporting utilizing quickbooks.
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