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Front of House Staff Member and Barista Resume Example

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FRONT OF HOUSE STAFF MEMBER AND BARISTA
Professional Summary
  • Detail-oriented
  • Excellent communication skills
  • Extensive past work with kids
  • Curious and enthusiastic about bringing out the best in myself and others
  • Hardworking risktaker dedicated to achieving the highest quality work
  • Outgoing with a good sense of humor
  • Passionate and driven by morals and personal values
  • Has a deep empathetic connection with others
  • Excellent at taking directions as well as self-directing
  • Outspoken and undeterred
  • Invested in social justice and equity
Work History
Company Name.City, StateVolunteer/Farmhand |05/2021 - 07/2021
  • Worked with diverse staff of paid & unpaid coworkers
  • Interfaced directly with owners of the property
  • Responsible for leading and tracking weekly farmer's market sales
  • Took initiative in executing day to day tasks required on the farm
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Watered plants during growing seasons and closely monitored crops for growth progress or issues.
Company Name.City, StateFront of House Staff Member and Barista |12/2019 - 04/2021
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Worked closely with the shift leads and manager to maintain optimum levels of communication to effectively and efficiently complete projects and assist customers.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
Company Name.City, StatePersonal Assistant |04/2019 - 08/2019
  • Packaged and sent out an average of 5 shipping orders per week
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Kept social media up to date and professionally reached out to other affiliated businesses about collaborations
  • Organized, sorted, and shelved incoming packages and orders efficiently
Company Name.City, StateWaitress |12/2017 - 01/2019
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Maintained customer satisfaction with timely table check-ins to assess drink or other needs
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Bussed and reset 30tables per shift, working efficiently to keep dining room and work areas clean
  • Used cash registers and credit card machines to cash out customers, handling up to $100 in cash per event
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service
  • Folded napkins and prepared silverware sets to provide adequate supply for host station
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Prepared beverages and filled food orders for customers
  • Checked identification to enforce age requirement for alcoholic beverages
Company Name.City, StateLibrary Page |05/2017 - 06/2018
  • Showed patrons where to find library resources and collected equipment, reference pieces and other items
  • Located desired customer items through interlibrary loan system and coordinated deliveries
  • Mitigated librarian workload by independently managing basic patron requests and locating materials
  • Monitored patrons to enforce adherence to library policies for material management and behavior
  • Catalogued and sorted books and library materials
  • Resolved patrons' complaints tactfully and professionally
Skills
  • Flexible
  • Project planning
  • Childcare experience
  • Advanced interpersonal skills
  • Articulate and well-spoken
  • Strong communication skills
  • Schedule management
  • Excellent planner and coordinator
  • Strong problem solver
  • Commitment to quality and service
  • Social media savvy
Education
The University of British ColumbiaCityExpected in 04/2025Bachelor of Arts: Sociology And Gender, Race, & Social Justice
Tamalpais High SchoolCity, State06/2020High School Diploma
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Resume Overview

School Attended

  • The University of British Columbia
  • Tamalpais High School

Job Titles Held:

  • Volunteer/Farmhand
  • Front of House Staff Member and Barista
  • Personal Assistant
  • Waitress
  • Library Page

Degrees

  • Bachelor of Arts : Sociology And Gender, Race, & Social Justice
    High School Diploma

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