Front Line Manager Resume Example
Hardworking retail management professional versed in all aspects of running a high volume, fast paced store, including opening and closing procedures, banking, merchandising and recruiting. Looking for meaningful work, with an emphasis in helping the community and environment.
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Carmax, Inc. － Costa Mesa , CA
- Manages and supports a department of 65+ coworkers and 6 team leads
- Selected to be placed a fast track development plan to be promoted to upper level management 1 out of 7 in the US
- Consistently implements new ideas and organizational tools
- Responsible for store daily sales and reconciliation
- Credit card retrievals and reversals
- All team lead, cashier and returns coworker training and development.
- Monthly auditing and inventory and loss prevention procedures
- Addressed customer inquiries and resolved complaints daily
Ikea － Fishers , IN
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Managed a team of 2 assistant mangers and 10 coworkers
- Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
Lumin － Charlottesville , VA
- Consistently delivered sales increases by working with high GM and volume items working in coordination with accessories and seasonal awareness.
- Responsible for ordering, budgeting and selling merchandise in multiple sales areas.
- Sales steering, marketing, and communication through Logistics and Design departments.
- Manage and support 5 to 12 coworkers
IKEA － City , STATE
- Daily investigation of high volume/ticket inventory differences
- Audit and enter delivery notes
- Daily interaction with sales management team on fill level and merchandise ordering.
3.25 GPA
Worked full time while attending college
Seminars on Marketing and International business
Coursework in Nutrition and Culinary Arts
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Resume Overview
School Attended
- Pasadena City College
Job Titles Held:
- Front Line Manager
- After sales manager
- Sales Manager
- Stock Control Coworker
Degrees
- Associate of Arts , Business 2005
Associate of Science , Applied and Liberal Arts Studies 2005
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