LiveCareer-Resume

front line associate resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dedicated customer service and sales Representative with excellent lead generation skills and more than 18 years of experience. Bilingual and knowledgeable in methods used to close sales deals. Customer-oriented, strategic-thinking sales professional with years of experience in building relationships, cultivating partnerships. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations. Territory development and revealing customer needs to deliver solutions.

Responsive Title closing hoping to secure position in company where diligence and professionalism are adequately rewarded. Offering 2 years of experience in describing real estate title related services and years of experience in a Real estate business sales and closing,

Results-oriented Senior Sales Representative with aptitude for customer service and account retention. Known professionally for mentor sales personnel and promoting workplace and morale.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Enhance customer loyalty by providing expert guidance to resolve any customer need. Proficient in multitasking customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.

Cheerful and upbeat professional with history of exceeding customer service expectations. Calm and composed in stressful situations and capable of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions.

Education and Training
Associate of Arts: General Education. Association of Arts, Expected in 2013 to Daytona State College - Daytona Beach, FL
GPA:
Certifications

Real estate license. (SL 3172554). Florida Notary Public. (ID 1535316).

,
Skills
  • Sales closing, General sales residential sales experience
  • 2 years timeshare sales knowledge and experience
  • Verified that the legal formalities were completed prior to closing dates
  • Computer expertise
  • Prospecting skills. Documentation skills
  • Best practices and standards. Process improvements
  • Issue resolution, Excellent problem solving skills
  • Oral and written communications fluently in English, Portuguese. Spanish, with Moderate written
  • Microsoft Excel proficiency
  • Schedule coordination, Greeting guests
  • Customer relations, Directing visitors
  • Coordinating program activities. Documentation and reporting
  • Sensitive material handling. Insurance eligibility verification
Experience
front line associate, 09/2017 to 05/2019
XeroxNew Orleans, LA,
  • Provided outstanding Timeshare knowledge service to new and long-standing customers by attending closely to concerns and developing solutions
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Successfully led key projects which resulted in positive sales, and customers satisfaction
Costumer Service Representative, 02/2016 to 09/2017
Walmart, Jewelry DepartmentCity, STATE,
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Wrote scopes, requirements
  • Created communication strategies to meet client objectives
Sales Representative , 11/2016 to 10/2017
Vacation Village At ParkwayCity, STATE,
  • Assisted customers during selection process and helped choose perfect products to meet individual needs
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
  • Built positive and productive customer connections to drive consistent sales
  • Provided support and empathy while succeeding in competitive sales environment
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives
Title closing agent /Real estate processional., 08/2001 to 11/2004
Century 21 Central Inc - IronboundCity, STATE,
  • Reviewed closing documents, identified problems and sought out resolutions to smooth title process
  • Summarized legal or insurance documents
  • Copied and summarized recorded documents such as mortgages, trust deeds and contracts affecting property titles
  • Ensured titles to properties had no restrictions
  • Shared findings with attorneys with detailed reports
  • Prepared and issued title commitments and title insurance policies based on information compiled from title searches
  • Examined documentation such as mortgages, liens, judgments and easements to verify legal title and factors
  • Examined deeds, deeds of trust, liens, judgments, and easements
  • Determined realistic closing dates and scheduled proceedings
  • Reported on discovered encumbrances and outlined required corrective actions to clear titles
  • Performed title searches, ordered reports and obtained clearance documents
  • Verified that the legal formalities were completed prior to closing dates

AS a Real estate professional, same office (01/2001 to 01/2005)

  • Research and appraise properties utilizing local comparisons CMA
  • Administered residential properties and prepared homes for clients prior to arrival
  • Formulate effective strategies to help homeowners and home builders sell or purchase residential properties in New Jersey
  • Cold called clients to obtain exclusive sales
  • Actively follow-up with prospects and hot leads
  • Maintained high referral rates and exceptional feedback from previous clients
  • Showed residential properties and explained features, value and benefits of available homes
  • Developed an excellent rapport with custom builders to expand opportunities for growth
  • Generated lists of properties that were compatible with buyers' needs and financial resources
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure
  • Advise clients on market conditions, pricing, mortgages, and legal requirements for purchase or sale
  • Communicated with owners regarding home and loan status
  • Negotiated contracts and coordinate with lenders, attorneys and inspectors
  • Followed up with prospects throughout sales processes
  • Assisted clients in leasing of homes, retail and entertainment space
  • Created and maintained a large client base by meeting needs and providing exceptional customer service

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Daytona State College

Job Titles Held:

  • front line associate
  • Costumer Service Representative
  • Sales Representative
  • Title closing agent /Real estate processional.

Degrees

  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: