Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced customer servive professional with strong leadership and relationship-building skills. Experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling. Highly responsible with strong accuracy and dedicated nature.

  • Team leadership experience
  • Good communication skills
  • Decision-making
  • OSHA Certified
  • Production line/assembly line forklift experience
  • Results-oriented mindset
  • Employee training
  • Strong organizational skills
  • Strong work ethic
  • Certified Professional Hair Colorist Certified Design Stylist Skills Used Exceptional communication skills Strong work ethic Attention to detail Ability to multitask.
  • Developed and implemented new loss prevention methods which resulted in a [number]% reduction in shrinkage rates.
  • Achieved highest salon product sales three
  • Served on the Safety Team Committee.
  • Selected to train junior associate in procedures, customer service and sales techniques.
  • Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Front End Service Team Leader/ Key Holder, 05/2015 - Current
Cedar Fair Entertainment Company Santa Clara, CA,

Addressed customer inquiries and resolved complaints.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.Determined staff promotions and demotions, and terminated employees when necessary.Completed weekly schedules according to payroll policies.Wrote order supply requests to replenish merchandise.Trained staff to deliver outstanding customer service.Addressed and corrected sales staff communication issues in a tactful and effective manner.Mentored, coached and trained 25 team members.Optimized the overall customer experience through incredible customer service..

Artistic Educator, 04/2008 - 2015
REDKEN Professional Haircare City, STATE,
  • Educate Salon Professionals how to.
  • Earn Better, Learn Better and Live Better".
  • Ficilitate and educate professionals on new trends in hair design and color services.
  • Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of haircolor & design.
Makeup Artist, 09/2013 - 09/2014
Frightland Haunted Attraction City, STATE,
  • Apply Special effects makeup and prosthetics on 150 actors in a timely manner.
  • Worked as a "scare-person" for the frightlands’s Haunted House , with proceeds benefiting Lucemia Research foundation..
  • Collaborated with cast members to execute seamless performances.
Certified Haircolorist, Design Stylist, 04/2008 - 02/2012
Stylist Town And Country Salon City, STATE,
  • Service my clientele with hair cutting as well as design services.
  • Educate clients on take home haircare and recommendation so they can create the same look at home.
  • Keep track of all client services and appt information Accomplishments Rewarded for top Retail services against a 40 person staff.
  • Three times Skills Used Attention to detail Maintain and schedule client services and appointments.
  • Exceptional customer service Keeping up on current trends in all salon services.
Certificate in Cosmetology Schilling Douglas - Newark, DE 2002 to 2003: Cosmetology, Expected in 2002
Shilling Douglas - Newark, De

CPR/AED child & adult certified

HIPAA Privacy and Security Certified


Strong verbal and personal communication skills, great bedside manner, enthusiastic people person & great organizational skills, use of judgement and ability to solve problems efficiently, adaptablilty and ability to work under pressure, critical thinking & decision making

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School Attended

  • Shilling Douglas

Job Titles Held:

  • Front End Service Team Leader/ Key Holder
  • Artistic Educator
  • Makeup Artist
  • Certified Haircolorist, Design Stylist


  • Certificate in Cosmetology Schilling Douglas - Newark, DE 2002 to 2003

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