Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Driven and compassionate healthcare professional with 9 years hands-on experience in fast-paced environments. Accountable and responsible with a strong focus on patient wellness.

Skill Highlights
  • Calm and level-headed under duress
  • Quick problem solver
  • General housekeeping ability
  • Medical terminology knowledge
  • Reliable transportation
  • Valid Georgia driver's license
  • Compassionate STD care and counselor
  • Strong medical ethic
  • Wound cleaning/care expertise
  • Infection control standards expert
  • Newborn education
  • Specimen collection/processing proficiency
  • Sterilization techniques mastery
Professional Experience
11/2013 to Current
Front end manager, pricing coordinator, & office personnel Owens Corning Headquarters Birmingham, AL,
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Trained staff to deliver outstanding customer service.
  • Executed cash transactions quickly and accurately.
  • Delegated tasks to team members to optimize productivity.
  • Supervised 10+employees per shift.
  • Conducted price checks for cashiers and service clerks.
  • Fulfilled special order requests, including special occasion cakes and party platters.
  • Handled resets according to schedule, including deleted and new merchandise.
  • Praised by management for being a fast and efficient worker, requiring little supervision.
  • Served shoppers in a prompt, courteous and friendly manner.
  • Handled cash and deposits using the proper accounting procedures and documentation.
  • Entered weekly sales and customer count sheets for review by management.
  • Displayed the appropriate signage for products and sales promotions.
  • Organized and located inventory and updated store spreadsheets.
  • Upheld stock levels and proper pricing for multiple product lines.
  • Printed various labels and tags for all merchandise.
07/2011 to 11/2013
Production Worker Refresh Mental Health Phillipsburg, NJ,
  • Operate assigned machine in a safe, effective and efficient manner.
  • Maintained neat and orderly conditions in an area and helped maintain and promote safe conditions.
  • Worked with a team to ensure all products are shipped in a prompt manner.
  • Unloaded, picked, staged and loaded products for shipping.
  • Conducted monthly, quarterly and yearly inventories of warehouse stock.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Rotated stock by code and receiving date.
  • Followed proper selection procedures as established by the company.
  • Worked at a rapid pace to meet tight deadlines.
  • Banded, wrapped, packaged and cleaned equipment.
  • Assembled product containers and crates.
  • Packed containers and re-packed damaged containers.
2004 to 2013
Medical Assistant Neighborhood Healthcare Of Georgia City, STATE,
  • Greet patients and visitors in a prompt, courteous and helpful manner and responds to routine requests for information.
  • Check in patients, gather and/or verify and update demographic and insurance data as necessary.
  • Answer multi-line phones system promptly and in a courteous, helpful manner; identifying self, taking and distributing messages, and providing information for appointments and general information.
  • Provide for patient confidentiality, screen patients to determine the nature of the problem/reason for appointment in order to schedule patient to right clinic and medical provider; Record reason for appointment practice management software.
  • Help patients to complete medical history forms and prepare patients for examinations and treatment by provider.
  • Perform height, weight, vital signs, urine and serum pregnancy tests and vision tests and records them in the medical record and report abnormal findings to provider.
  • Conduct test and procedures as directed, such as EKG s, veni-punctures, spirometer, skin punctures, strep screens, hemoglobin, ear irrigations using appropriate instruments, techniques and specialized equipment.
  • Instruct patients and collect specimens, e.g., throat, wound, sputum, and urine cultures as directed; labels specimen container, complete appropriate laboratory requisition and forward to laboratory for analysis.
  • Have basic knowledge of ICD-9 and CPT medical coding (International Classification of Diseases 10th Revision Clinical Modification and Current Procedural Terminology).
  • Knowledgeable of sterilization techniques of instruments, and possess the ability to positively interact and with students, faculty, staff and others, demonstrating exemplary customer service.
Education and Training
Expected in 2004
Medical Assistant Certificate: Medical Assistance
Sanford Brown Institute - Atlanta, Georgia
Expected in 2000
Sandersville Technical College - Sandersville, Georgia

Patient-focused care

Excellent interpersonal

Medical terminology

Charting and record keeping

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School Attended

  • Sanford Brown Institute
  • Sandersville Technical College

Job Titles Held:

  • Front end manager, pricing coordinator, & office personnel
  • Production Worker
  • Medical Assistant


  • Medical Assistant Certificate
  • GED

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