LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Front End/Customer Returns Associate
Please provide a type of job or location to search!
SEARCH

Front End/Customer Returns Associate Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
FRONT END/CUSTOMER RETURNS ASSOCIATE
Professional Summary

Well-qualified cashier that is proficient in handling complex customer issues and promoting positive experiences. An efficiency-driven and organized mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.

With the skills that were learned while working towards a Masters degree, I am an energetic educator with proven skills in teaching elementary students diverse subjects. Things that were learned included keeping classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.

Skills
  • Team Contribution
  • Guest Services
  • Product Knowledge
  • Customer Complaint Resolution
  • Problem resolution
  • Process improvement
  • Operational improvement
  • Receiving support
  • Lesson Planning
  • Child development
  • Positive Reinforcement
  • Experiential learning
  • Sales
  • Cleaning
  • Time management
  • MS Office
  • Team management
  • Relationship development
  • Supervision
  • Classroom management
  • Student engagement
  • Blackboard software
  • Positive Learning Environment
Work History
Front End/Customer Returns Associate, 04/2018 to Current
TJX Companies – Decatur, GA
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Contributed to team efficiency by keeping work areas organized, clearing brush and removing stumps.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Returned change and currency and processed debit and credit card payments with 100% accuracy rate.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Self Checkout Cashier, 05/2016 to 05/2018
Kroger – Atlanta, GA
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Requested official identification for certain purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers by answering questions and fulfilling requests.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Learned cashier position and provided backup at key times.
  • Educated customers on promotions to enhance sales.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Seasonal Sales Associate, 11/2015 to 01/2016
Kohls Corp. – Atlanta, GA
  • Processed product returns and assisted customers with other selections.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Education
High School Diploma: 05/2012
Tech High School - Atlanta, GA
Bachelor of Arts: Business Management, 12/2017
Clayton State University - Morrow, GA
Associate of Arts: Business Administration, 10/2014
Liberty University - Lynchburg, VA
Master of Arts: Elementary Education, Expected in 05/2022
Liberty University - Lynchburg, VA
Additional Information
  • Achievements:
  • Dean's List
  • Omega Nu Lambda Honor Society
  • Kappa Delta Pi Honor Society
Volunteer Work

New Life Church and Community Center

3592 Flat Shoals Parkway

Decatur, GA 30034

8-10 Hours Monthly in Food Pantry

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • TJX Companies
  • Kroger
  • Kohls Corp.

School Attended

  • Tech High School
  • Clayton State University
  • Liberty University

Job Titles Held:

  • Front End/Customer Returns Associate
  • Self Checkout Cashier
  • Seasonal Sales Associate

Degrees

  • High School Diploma : 05/2012
    Bachelor of Arts : Business Management , 12/2017
    Associate of Arts : Business Administration , 10/2014
    Master of Arts : Elementary Education , Expected in 05/2022

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Front-End-Manager-and-Customer-Service-Associate-resume-sample

Front End Manager and Customer Service Associate

Target

Dumfries, Virginia

Customer-Returns-Associate-resume-sample

Customer Returns Associate

Cincinnati, Ohio

Front-End-Associate-resume-sample

Front End Associate

Lowe's Home Improvement

Laredo, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.