Patient care coordinator skilled in greeting patients, scheduling appointments and preparing patient charts. Proven experience in greeting and responding to the general public in a fast-paced, service/health oriented environment. Excellent ability to respond needs, inquiries, and transactions in a professional and timely manner. Strong oral communications skills including ability to listen to and interact with a diverse group of people. Ability to retain a large variety of information. Ability to multi-task. Ability to maintain a good working relationship with all co-workers, and the public. Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold Take thorough messages, indicating the callers name, company if applicable, the time and message the caller wishes to leave. Communicate messages to the appropriate parties in a timely manner. Provide basic information to callers who have general inquiries. Assisted with miscellaneous duties. Kept inventory for office supplies and order new supplies as needed. Reported to work with a positive attitude, on time and ready to work. Maintained high customer satisfaction standards. Organized and computer proficient Commended for excellent customer relations. Successfully ensured a consistent strong customer focus Exemplary work, timekeeping and attendance record.
Remarkable front office and customer service experience within a medical office setting
Sound knowledge of procedures and practices of a medical facility
Operational Knowledge of medical terminology and protocol
Wide knowledge of patients' rights and medical legal aspects for release of information
Ability to register patients, verify insurance, and maintain records and reports for the medical office
Ability to communicate with the patient and visitors
Excellent organizational skills
Ensured that the reception area is clean at all times and has appropriate number of brochures and pamphlets.
Maintained a record of all the paper work for the patients.
Evaluated the patient information and updated it regularly.
offered personalized support to the family. Responsibilities included making travel arrangements, organizing events/engagements, running errands, managing appointments or calendars, making reservations, placing orders, answering/returning calls, and many other similar administrative, clerical and support duties. I was a nanny,too
• Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold.
• Take thorough messages, indicating the callers name, company if applicable, the time and message the caller wishes to leave.
• Communicate messages to the appropriate parties in a timely manner.
• Provide basic information to callers who have general inquiries.
• Assist with miscellaneous duties.
• Data entry.
• Make coffee for office.
• Process mail and outgoing UPS packages.
• Keep inventory for office supplies and order new supplies as needed.
• Keep work area clean.
• Reports to work with a positive attitude, on time and ready to work.
•Maintains high customer satisfaction standards.
•Organized and computer proficient
•Commended for excellent customer relations.
•Successfully ensure a consistent strong customer focus.
•Exemplary work, timekeeping and attendance record.
•Excellent verbal and written communication skills.
•Strong interpersonal, office administration and multitasking skills.
•Ability to work on own initiative or as part of team.
•Excellent listening skills with a strong attention to detail.
•Excellent problem-solving and analytical skills.
Customer Service,Patient/client-focused care
Excellent interpersonal skills
Effectively interacts with patients /clients
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