Front Desk Supervisor Resume Example
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FRONT DESK SUPERVISOR
Professional Summary
Hardworking self-motivated team member skilled in safely moving heavy loads manually or with pallet-jacks and forklifts. Punctual, reliable and dedicated to teamwork.
Diligent Material Handler offering 10+ years of experience moving loads quickly and without damage. Attentive and safety-focused, with proven history of identifying potential hazards. Demonstrated ability to work well in both team and independent roles.
Skills
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Work History
Front Desk Supervisor07/2018 to Current
Gi Associates & Endoscopy Center – Flowood , MS
Gi Associates & Endoscopy Center – Flowood , MS
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Created lasting relationships with guests that built loyalty and drove hotel revenue.
- Planned coverage needs and organized services to support incoming special events.
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
- Conducted financial audits on scheduled basis.
- Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Arranged accommodations and travel plans for visitors and presented updated itineraries.
- Checked guests in out of hotel, made reservations and processed payments.
- Balanced hotel accounts at end of day.
- Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
- Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
- Created monthly meetings for cashiers and membership desk associates.
- Built talented team through hiring and training new associates.
Warehouse Associate08/2012 to 07/2018
Goodwill Of North Georgia – Kennesaw , GA
Goodwill Of North Georgia – Kennesaw , GA
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Kept warehouse clean and organized to maximize team efficiency and productivity.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
- Worked safely around moving machinery.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Courier10/2006 to 08/2012
Mclaren Health Care – Bay City , MI
Mclaren Health Care – Bay City , MI
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Drove safely at all times to avoid accidents and harm.
- Developed strong interpersonal and communication skills from interacting professionally with all stakeholders including dispatchers, upper management and peers.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Maintained clean and orderly appearance while on shift.
- Followed all company policies and procedures during shift.
Package Handler06/2003 to 10/2006
Fedex Cross Border – Cadillac , MI
Fedex Cross Border – Cadillac , MI
- Sorted items according to its destination.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Education
Diploma04/1999King High School-
City,
State
Associate of Business Administration: Business Administration And ManagementExpected in 09/2022Hillsborough Community College-
City,
State
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Resume Overview
School Attended
- King High School
- Hillsborough Community College
Job Titles Held:
- Front Desk Supervisor
- Warehouse Associate
- Courier
- Package Handler
Degrees
- Diploma 04/1999
Associate of Business Administration : Business Administration And Management Expected in 09/2022
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