front desk sales representative resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Customer Service-Oriented
Customer Complaint Resolution
Microsoft Office Suite
Records Management
Positive Attitude and Energetic
Attention to Detail
Multitasking and Prioritization
CRM Software
Relationship Building
Friendly and Patient
Organizational Skills
Positive and Upbeat
Problem Solving
Collaborative Team Player
Courteous and Professional
Strong Communication and Interpersonal Skills
Computer Proficiency and Microsoft Office
Goal-Driven
Work History
Front Desk/Sales Representative, 02/2021 - Current Gardant – Urbana, IL,
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Collected payments from clients and updated account balances.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Kept records in CRM to maintain customer data.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Completed inventory counts and ordered merchandise.
Worked closely with shift manager to solve problems and handle customer concerns.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Increased customer loyalty and retention.
Answered questions about store policies and addressed customer concerns.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Membership of March of 2021 sur past Goal of 32 membership and PT Assessments .
Leasing Consultant/Floating Leasing Consultant, 07/2018 - 02/2020 North Country Academy – Novi, MI,
Collected and maintained careful records of rental payments and payment dates.
Promoted positive company and owner relationships through proactive attention to concerns.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Prepared lease-related documentation and interdepartmental correspondence.
Presented apartments to prospective residents with particular attention to building value, features, design and amenities.
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Responded to requests and scheduled appointments for property showings.
Distributed and followed up on tenant renewal notices.
Greeted clients, showed apartments, and prepared leases.
Receptionist, 09/2017 - 02/2018 Tennessee Housing Management – City, STATE,
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Liaised with vendors, contractors and professional services personnel to properly process orders.
Corresponded with clients through email, telephone or postal mail.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Kept reception area clean and neat to give visitors positive first impression.
Infant Room Teacher's Assistant, 09/2016 - 09/2017 Salem Academy LLC – City, STATE,
Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
Employed learning through play philosophy and educational objectives, striking balance between teacher-directed and child-directed activities and encouraging children to communicate verbally.
Maintained confidentiality of children, family information and staff.
Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
Engaged with children on individual basis to build positive relationships and promote learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Developed age-appropriate activities and programs for children 12 to 30 months of age .
Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Promoted sensory development by providing access to different textures.
Education
No Degree: , Expected in - John Overton High School - Nashville, TN GPA: Status -
High School Diploma: , Expected in 12/2012 - The Academy At Old Cockrill - Nashville, TN GPA: Status -
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