Livecareer-Resume

Front Desk Reservations Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic and dedicated Administrative Assistant with years of experience in a fast paced office setting and has well-developed administrative skills, including bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.

Skills
  • Employee Training Staff Management
  • Maintain a professional and friendly environment with customers, subordinates and supervisors
  • Adhere to all policies and procedures including safety guidelines
  • Basic computer, data entry and electronic medical record (EMR)
  • Invoicing, Accounts payable and receivable. Account Auditing
  • Shipping and Receiving of Auto Parts and Repair Supplies
  • Self-motivated, with a high attention to detail, quality and presentation
  • Established New Sales & Business Contracts
  • Troubleshooting Technical Issues & Equipment Maintenance
  • Ability to work independently, effectively manage time and multitask in a fast-paced environment
Education and Training
Boston Reed College Martinez, Ca, Expected in 12/2004 Certification : Clinical Medical Assistant - GPA :
American Heart Association CPR Sacramento, CA, Expected in 06/2019 Certification : BLS - GPA :
Antioch High School Antioch, CA Expected in 06/2000 High School Diploma : - GPA :
Los Medanos College Pittsburg, CA Expected in Associate of Science : Nursing - GPA :
Experience
Teampraxis - Front Desk Reservations
Usa Enterprise Sales Executive Datahouse Usa, HI, 03/2021 - Current
  • Monitored reservations to track incoming parties and special events.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Worked with Sales Manager, Housekeeping Manager and General Manager to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
Aloha Professional Auto Body - Auto Collision Estimator & Office Manager
City, STATE, 07/2017 - 10/2020

Aloha professional Auto Body | Eleele, HI

Office Manager/Auto Collision Estimator

07/2017 - 10/2019

  • Delivered top-notch customer service by answering questions and quickly responding to phone inquiries, resulting in a 20% increase in repeat business.
  • Conducted final quality control check of vehicles prior to customer delivery, ensuring each repair is done up to I-CAR standards.
  • Adhered to DRP insurance procedures and rates applicable to estimates.
  • Advised customers of repair plans, discussing payment options to finalize work orders.
  • Evaluated different repair methodologies to create collision estimates for damages.
  • Used strong communication skills to negotiate final damage estimates and shop repair costs.
  • Calculated damage and claim values with Mitchell Auto Repair Software .
  • Appraised wide range of vehicles, including vans, light trucks and passenger cars.
  • Took photographs and wrote detailed summaries to document damage.
  • Inspected automotive repairs to ensure.
  • Maintained and recorded costs of materials and supplies to assist with job costing and revenue projections.
  • Received new inventory orders and verified completeness and accuracy.
  • Monitored and organized parts/materials storage area to maintain stock replenishment.
  • Juggled multiple projects and tasks to ensure timely fleet pick ups and delivery.
  • Created and improved daily operational plans including production schedules and optimizing task flows.
  • Assisted with performance reviews to identify areas of improvement.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Assisted General Manager with operations game plan and company initiatives implementation.
  • Transformed work area to increase production, reducing turnover, eliminating waste and enhancing quality of work completed.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepared bank deposit statements. Responsible for all financial transactions including payroll.
Kaiser Permanente - Clinical Medical Assistant
City, STATE, 06/2002 - 10/2015
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Measured patient peak flows to improve workflow efficiency.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Batch-scanned and indexed patient charts to improve data availability while maintaining security.
  • Processed and produced ER, OR and portable x-ray information to assist diagnosis.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Followed all principles of asepsis and infection control to meet patient safety guidelines.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Worked in Pediatrics, Family Health, General Surgery, Plastic Surgery, Colorectal Surgery, Minor Surgery, Vascular Surgery, and OBGYN

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good

Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Boston Reed College
  • American Heart Association CPR
  • Antioch High School
  • Los Medanos College
Job Titles Held:
  • Front Desk Reservations
  • Auto Collision Estimator & Office Manager
  • Clinical Medical Assistant
Degrees
  • Certification
  • Certification
  • High School Diploma
  • Associate of Science