An exceptional Receptionist and personal assistant with outstanding customer service skills who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Receptionist capable of handling high call volumes and scheduling appointments for spa staff while maintaining a clean, visually appealing day spa, or tattoo shop.
Guest relations specialist possessing strength in appointment setting, customer care and inventory management.
Receptionist who thrives in a fast-paced environment and seamlessly manages a high volume of telephone calls and front-desk reception tasks.
Customer-focused retail sales associate and assistant manager with a solid understanding of the dynamics of the retail industry.
Personable and responsible cashier, and a solid team player with an upbeat positive attitude.
Seasoned , hard-working, organized preschool teacher with over 13years experience providing innovative progressive teaching methods and accommodating parents needs.
Dependable, motivated, detail-oriented, areas of expertise include cosmetology
| Strong problem solving ability Meticulous attention to detail Conflict resolution techniques Calm and patient Proper phone etiquette Time management Articulate and well-spoken Social media knowledge Appointment setting Works well under pressure Licensed Cosmetologist Innovative hairstyling techniques Fluent in English Inventory control procedures Cash handling accuracy Loss prevention comprehension Reading comprehension skills CPR/First-aid certified Flexible Hardworking
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organized, filed, labeled, created a new system for Tattoo client paperwork.
Set up and managed all four networking sites for the tattoo shop. Promoting, and also managing five artists portfolio's.
Received numerous “exceeds expectations” ratings on performance reviews.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized manner.
Designed file systems and maintained paper files.
Handled all media and public relations inquiries.
Posted information on company and social media websites.
Made copies, cleaned and sanitized proper equipment according to health codes, set up, and broke down each artists station before and after each new client.
Facilitated working relationships with each client.
answered phones, and made appointments.
cleaned and maintained a a tidy shop according to health codes.
Ran errands for the tattoo artists, inventory, buy and restock supplies.
Read stories to the children and taught them painting, drawing and crafts.
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
Disciplined children and recommended other measures to correct behavior.
Offered detailed daily reports that outlined each child’s activities.
Maintained daily records of activities, behaviors, meals and naps.
Carefully monitored children's play activities.
Created and implemented a developmentally appropriate curriculum.
Incorporated music and art activities to encourage creativity and expression.
Offered stimulating curriculum that accommodated all learning styles.
Led reading classes for preschool-aged children.
Upheld all CPR and Washington regulated certifications.
Promoted good behaviors by using the positive reinforcement method.
Established a safe play environment for the children.
Distributed quarterly educational assessments, similar to report cards, to each parent.
Completed all required documentation for the National Head Start program.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Earned “Top Seller” several times
Guaranteed positive customer experiences and resolved all customer complaints.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Managed cash stock and inventory balances accurately.
Expressed appreciation and invited customers to return to the store.
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Replenished merchandise shelves with items from the stockroom.
Assisted customers with store and product complaints.
Stocked and rotated inventory regularly.
Computed sales prices, total purchases and processed payments.
Operated a cash register to process cash, and credit card transactions.
Facilitated monthly and quarterly physical inventory counts.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized manner.
Informed guests of spa services, programs and activities over the phone and in person.
Sold spa retail items and gift cards.
Checked members and guests in promptly for their appointments.
Offered refreshments of ice water and iced tea to all incoming guests.
Offered refreshments of ice water and iced tea to all incoming guests.
Rotated between spa front desk management and makeup, haircut clients .
Meticulously entered client and service information when booking appointments.
Responded to customer inquiries in a friendly and professional manner.
Processed all cash and credit card transactions with accuracy.
Clearly communicated with each technician regarding any schedule changes.
Executed all daily opening and closing procedures.
Scheduled beauty consultations and hair styling appointments.
Helped analyze customers’ hair condition to recommend appropriate products and hair care methods.
Worked a flexible schedule to accommodate salon needs.
Managed the receptionist area, including greeting visitors and responding to a multiple telephone line and in-person requests for information.
Maintained the front desk and reception area in a neat and organized manner.
Informed guests of services, programs and activities over the phone and in person.
Sold retail products and gift cards.
Checked members and guests in promptly for their appointments.
Offered refreshments of ice water and iced tea to all incoming guests.
Offered refreshments of ice water and iced tea to all incoming guests.
Rotated between spa front desk management and , haircut clients .
Meticulously entered client and service information when booking appointments.
Responded to customer inquiries in a friendly and professional manner.
Processed all cash and credit card transactions with accuracy.
Clearly communicated with each technicians regarding any schedule changes.
Executed all daily opening and closing procedures.
Scheduled beauty consultations and hair styling appointments.
Helped analyze customers’ hair condition to recommend appropriate products and hair care methods.
Worked a flexible schedule to accommodate salon needs.
Established clear objectives for all lessons, units and projects.
Implemented a variety of teaching methods such as lectures, discussions and demonstrations.
Set and communicated ground rules for the classroom based on respect and personal responsibility.
Tutored children individually and in small groups to help them with difficult subjects.
Mentored and counseled students with adjustment and academic problems.
Identified early signs of emotional, developmental and health problems in students and followed up with parents.
Taught after-school and summer enrichment programs.
Took appropriate disciplinary measures when students misbehaved.
Established positive relationships with students, parents, fellow teachers and school administrators.
Enhanced reading skills through the use of children's literature, reader's theater and story time.
Supervised children on field trips to local parks, fire stations and zoos.Supervised children on field trips to local parks, fire stations and zoos.
Established a safe play environment for the children.Established a safe play environment for the children.
Maintained a child-friendly environment with access to outdoor activities.
Established clear objectives for all lessons, units and projects.
Implemented a variety of teaching methods such as lectures, discussions and demonstrations.
Set and communicated ground rules for the classroom based on respect and personal responsibility.
Tutored children individually and in small groups to help them with difficult subjects.
Mentored and counseled students with adjustment and academic problems.
Identified early signs of emotional, developmental and health problems in students and followed up with parents.
Taught after-school and summer enrichment programs.
Took appropriate disciplinary measures when students misbehaved.
Established positive relationships with students, parents, fellow teachers and school administrators.
Enhanced reading skills through the use of children's literature, reader's theater and story time.
Supervised children on field trips to local parks, fire stations and zoos.Supervised children on field trips to local parks, fire stations and zoos.
Established a safe play environment for the children.Established a safe play environment for the children.
Maintained a child-friendly environment with access to outdoor activities.
Read stories to the children and taught them painting, drawing and crafts.
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
Disciplined children and recommended other measures to correct behavior.
Offered detailed daily reports that outlined each child’s activities.
Maintained daily records of activities, behaviors, meals and naps.
Carefully monitored children's play activities.
Created and implemented a developmentally appropriate curriculum.
Incorporated music and art activities to encourage creativity and expression.
Offered stimulating curriculum that accommodated all learning styles.
Led reading classes for preschool-aged children.
Upheld all CPR and Washington regulated certifications.
Promoted good behaviors by using the positive reinforcement method.
Established a safe play environment for the children.
Distributed quarterly educational assessments, similar to report cards, to each parent.
Completed all required documentation for the National Head Start program.
Coursework in Child Nutrition
Coursework in Emergency Preparedness
Emphasis in Child Development
Child Abuse Awareness training
Continuing Education in Child Development
Coursework in Behavior Management
Daycare Provider Certificate
Cosmetology training
Nail Technician training
Coursework in Business and Management
Hair treatment training
Haircutting and Chemical Services training
Sanitation training
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Resume Overview
School Attended
- Citrus College
- Citrus College
Job Titles Held:
- Front Desk, Receptionist, shop manager
- Lead Preschool Teacher
- Sles Associate, Assistant Manager
- Receptionist, hair stylist, makeup artist
- Receptionist, hair stylist
- Lead school-age Teacher
- Lead school-age Teacher
- Lead Preschool Teacher
Degrees
- certificate
- Licence
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