LiveCareer-Resume

front desk receptionist shop manager resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Career Overview

An exceptional Receptionist and personal assistant with outstanding customer service skills who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Receptionist capable of handling high call volumes and scheduling appointments for spa staff while maintaining a clean, visually appealing day spa, or tattoo shop.


Guest relations specialist possessing strength in appointment setting, customer care and inventory management.


Receptionist who thrives in a fast-paced environment and seamlessly manages a high volume of telephone calls and front-desk reception tasks.


Customer-focused retail sales associate and assistant manager with a solid understanding of the dynamics of the retail industry.


Personable and responsible cashier, and a solid team player with an upbeat positive attitude.


Seasoned , hard-working, organized preschool teacher with over 13years experience providing innovative progressive teaching methods and accommodating parents needs.


Dependable, motivated, detail-oriented, areas of expertise include cosmetology







Core Strengths
  • Detail oriented
  • Microsoft Word, Excel
  • Professional demeanor
  • Sales experience
  • Computer proficient
  • Creative problem solving
  • Customer service
  • multi-task management
  • cash handling
  • Professional and mature
  • Strong organizational skills
  • Self-starter
  • Excellent communication skills
  • Team player
  • Opening/closing procedures
  • Large cash/check deposits expert
  • Conflict resolution proficiency
  • Customer service management expertise
  • Reliable and punctual
  • Quick learner

Strong problem solving ability

Meticulous attention to detail

Conflict resolution techniques

Calm and patient

Proper phone etiquette

Time management

Articulate and well-spoken

Social media knowledge

Appointment setting

Works well under pressure

Licensed Cosmetologist

Innovative hairstyling techniques

Fluent in English

Inventory control procedures

Cash handling accuracy

Loss prevention comprehension

Reading comprehension skills

CPR/First-aid certified

Flexible

Hardworking







Accomplishments

organized, filed, labeled, created a new system for Tattoo client paperwork.


Set up and managed all four networking sites for the tattoo shop. Promoting, and also managing five artists portfolio's.


Received numerous “exceeds expectations” ratings on performance reviews.




Work Experience
02/2013 to Current
Front Desk, Receptionist, shop manager Northwest Center Seattle, WA,

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.


Maintained the front desk and reception area in a neat and organized manner.


Designed file systems and maintained paper files.


Handled all media and public relations inquiries.


Posted information on company and social media websites.


Made copies, cleaned and sanitized proper equipment according to health codes, set up, and broke down each artists station before and after each new client.


Facilitated working relationships with each client.

answered phones, and made appointments.


cleaned and maintained a a tidy shop according to health codes.


Ran errands for the tattoo artists, inventory, buy and restock supplies.







09/2008 to 03/2013
Lead Preschool Teacher North Country Academy Glendale Heights, IL,

Read stories to the children and taught them painting, drawing and crafts.


Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.


Disciplined children and recommended other measures to correct behavior.


Offered detailed daily reports that outlined each child’s activities.


Maintained daily records of activities, behaviors, meals and naps.


Carefully monitored children's play activities.


Created and implemented a developmentally appropriate curriculum.


Incorporated music and art activities to encourage creativity and expression.


Offered stimulating curriculum that accommodated all learning styles.


Led reading classes for preschool-aged children.


Upheld all CPR and Washington regulated certifications.


Promoted good behaviors by using the positive reinforcement method.


Established a safe play environment for the children.


Distributed quarterly educational assessments, similar to report cards, to each parent.


Completed all required documentation for the National Head Start program.



10/2007 to 09/2008
Sles Associate, Assistant Manager North Country Academy Hillsborough, NJ,

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.


Prevented store losses using awareness, attention to detail and integrity.


Earned “Top Seller” several times


Guaranteed positive customer experiences and resolved all customer complaints.


Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.


Managed cash stock and inventory balances accurately.


Expressed appreciation and invited customers to return to the store.


Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.


Replenished merchandise shelves with items from the stockroom.


Assisted customers with store and product complaints.


Stocked and rotated inventory regularly.


Computed sales prices, total purchases and processed payments.


Operated a cash register to process cash, and credit card transactions.


Facilitated monthly and quarterly physical inventory counts.


Addressed and corrected sales staff communication issues in a tactful and effective manner.


Opened and closed the store, which included counting cash drawers and making bank deposits.


Helped customers select products that best fit their personal needs.


Maintained visually appealing and effective displays for the entire store.






02/2007 to 07/2007
Receptionist, hair stylist, makeup artist Northwest Center Bellingham, WA,

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.


Maintained the front desk and reception area in a neat and organized manner.


Informed guests of spa services, programs and activities over the phone and in person.


Sold spa retail items and gift cards.


Checked members and guests in promptly for their appointments.


Offered refreshments of ice water and iced tea to all incoming guests.



Offered refreshments of ice water and iced tea to all incoming guests.


Rotated between spa front desk management and makeup, haircut clients .


Meticulously entered client and service information when booking appointments.


Responded to customer inquiries in a friendly and professional manner.


Processed all cash and credit card transactions with accuracy.


Clearly communicated with each technician regarding any schedule changes.


Executed all daily opening and closing procedures.


Scheduled beauty consultations and hair styling appointments.


Helped analyze customers’ hair condition to recommend appropriate products and hair care methods.


Worked a flexible schedule to accommodate salon needs.



02/2007 to 07/2007
Receptionist, hair stylist Hair Connection City, STATE,

Managed the receptionist area, including greeting visitors and responding to a multiple telephone line and in-person requests for information.


Maintained the front desk and reception area in a neat and organized manner.


Informed guests of services, programs and activities over the phone and in person.


Sold retail products and gift cards.


Checked members and guests in promptly for their appointments.


Offered refreshments of ice water and iced tea to all incoming guests.



Offered refreshments of ice water and iced tea to all incoming guests.


Rotated between spa front desk management and , haircut clients .


Meticulously entered client and service information when booking appointments.


Responded to customer inquiries in a friendly and professional manner.


Processed all cash and credit card transactions with accuracy.


Clearly communicated with each technicians regarding any schedule changes.


Executed all daily opening and closing procedures.


Scheduled beauty consultations and hair styling appointments.


Helped analyze customers’ hair condition to recommend appropriate products and hair care methods.


Worked a flexible schedule to accommodate salon needs.



11/2002 to 07/2007
Lead school-age Teacher Village Christian Preschool City, STATE,

Established clear objectives for all lessons, units and projects.


Implemented a variety of teaching methods such as lectures, discussions and demonstrations.


Set and communicated ground rules for the classroom based on respect and personal responsibility.


Tutored children individually and in small groups to help them with difficult subjects.


Mentored and counseled students with adjustment and academic problems.


Identified early signs of emotional, developmental and health problems in students and followed up with parents.


Taught after-school and summer enrichment programs.


Took appropriate disciplinary measures when students misbehaved.


Established positive relationships with students, parents, fellow teachers and school administrators.


Enhanced reading skills through the use of children's literature, reader's theater and story time.


Supervised children on field trips to local parks, fire stations and zoos.Supervised children on field trips to local parks, fire stations and zoos.


Established a safe play environment for the children.Established a safe play environment for the children.


Maintained a child-friendly environment with access to outdoor activities.



11/2002 to 07/2007
Lead school-age Teacher Village Christian Preschool City, STATE,

Established clear objectives for all lessons, units and projects.


Implemented a variety of teaching methods such as lectures, discussions and demonstrations.


Set and communicated ground rules for the classroom based on respect and personal responsibility.


Tutored children individually and in small groups to help them with difficult subjects.


Mentored and counseled students with adjustment and academic problems.


Identified early signs of emotional, developmental and health problems in students and followed up with parents.


Taught after-school and summer enrichment programs.


Took appropriate disciplinary measures when students misbehaved.


Established positive relationships with students, parents, fellow teachers and school administrators.


Enhanced reading skills through the use of children's literature, reader's theater and story time.


Supervised children on field trips to local parks, fire stations and zoos.Supervised children on field trips to local parks, fire stations and zoos.


Established a safe play environment for the children.Established a safe play environment for the children.


Maintained a child-friendly environment with access to outdoor activities.



09/2008 to 03/2013
Lead Preschool Teacher Knowledge Learning Corporation City, STATE,

Read stories to the children and taught them painting, drawing and crafts.


Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.


Disciplined children and recommended other measures to correct behavior.


Offered detailed daily reports that outlined each child’s activities.


Maintained daily records of activities, behaviors, meals and naps.


Carefully monitored children's play activities.


Created and implemented a developmentally appropriate curriculum.


Incorporated music and art activities to encourage creativity and expression.


Offered stimulating curriculum that accommodated all learning styles.


Led reading classes for preschool-aged children.


Upheld all CPR and Washington regulated certifications.


Promoted good behaviors by using the positive reinforcement method.


Established a safe play environment for the children.


Distributed quarterly educational assessments, similar to report cards, to each parent.


Completed all required documentation for the National Head Start program.



Educational Background
Expected in to to
certificate : Early Childhood Development
Citrus College - Glendora , CA
GPA:

Coursework in Child Nutrition


Coursework in Emergency Preparedness


Emphasis in Child Development


Child Abuse Awareness training


Continuing Education in Child Development


Coursework in Behavior Management


Daycare Provider Certificate







Expected in 2007 to to
Licence : Cosmetology
Citrus College - Glendora, CA
GPA:

Cosmetology training


Nail Technician training


Coursework in Business and Management


Hair treatment training


Haircutting and Chemical Services training


Sanitation training



By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Citrus College
  • Citrus College

Job Titles Held:

  • Front Desk, Receptionist, shop manager
  • Lead Preschool Teacher
  • Sles Associate, Assistant Manager
  • Receptionist, hair stylist, makeup artist
  • Receptionist, hair stylist
  • Lead school-age Teacher
  • Lead school-age Teacher
  • Lead Preschool Teacher

Degrees

  • certificate
  • Licence

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: