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front desk receptionist sanitizer resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Enthusiastic Front Desk Receptionist proudly offering 3 years of customer service experience representing organizations professionally to guests. Completes multiple tasks and maintains calmness during stressful situations. Sincere and helpful when working with guests, families, and VIPS to promote satisfaction. Computer proficient with ability to type 30-60 wpm. Sound interpersonal skills with superb clear communication skills and active listening. Currently looking to gain experience in medical related services such as medical receptionist and screener positions.

Skills
  • Oral and writing communication
  • Microsoft Office
  • Issue handling
  • Listening skills
  • Appointment confirmation
  • Administrative skills
  • Customer assistance and interaction
  • Multi-task
  • Multi-lines usage
  • Quick to adapt to speed of environment
Experience
Front Desk Receptionist /Sanitizer, 06/2020 - Current
Dominion Senior Living Hurstbourne, KY,
  • Operated multi-line switchboard for busy office and routed incoming calls to correct individuals.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Assisted Assistant manager and manager with various tasks, including product orders and marketing sales for special projects.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Scheduled meetings for internal personnel, partners and clients using Zenoti Software.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Lead Expo /Server, 04/2019 - 06/2020
Din Tai Fung City, STATE,
  • Kept buffet restocked with correct food items.
  • Assisted servers with table settings and beverage refills during busy periods.
  • Communicated with seated guests for outstanding customer service.
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to managers immediately.
  • Checked tables and refilled condiments that were running low.
  • Delegated daily tasks to team members to optimize group productivity.
  • Developed and monitored weekly staff schedules.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
General Merchandiser, 06/2017 - 01/2019
Target City, STATE,
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Printed labels and tags for for-sale merchandise.
  • Identified labels, trends and opportunities by sampling competitor shopping experiences.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Selected merchandise based on quality and cost-efficiency models.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Assisted in gathering and moving materials and equipment for assigned displays.
Volunteer, 01/2017 - 01/2018
Kaiser Permanente City, STATE,
  • Sat with patients in need of companionship and emotional support.
  • Talked with volunteer prospects to identify personal goals and effectively pair individuals with appropriate organizations.
  • Welcomed customers and answered questions regarding merchandise.
  • Volunteered over 40 hours with organization helping in the IPC unit that works closely related with patients and assist nurses.
  • Restock medical supplies
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
Education and Training
Bachelor of Science: Nursing, Expected in
-
Portland Community College - Hillsboro, OR,
GPA:
Status -

Still working progress. | Actively applying to nursing programs

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Resume Overview

School Attended

  • Portland Community College

Job Titles Held:

  • Front Desk Receptionist /Sanitizer
  • Lead Expo /Server
  • General Merchandiser
  • Volunteer

Degrees

  • Bachelor of Science

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