LiveCareer-Resume

front desk receptionist resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

To obtain a responsible and challenging position. Where my education and work experience will have valuable application.

Skills
  • Positive Attitude and Energetic
  • Multitasking and Prioritization
  • Customer Service
  • Reliable and Punctual
  • Courteous and Professional
  • Attention to Detail
  • Team Collaboration
  • Listening Skills
  • Fluent in English and Spanish
  • Caring and Understanding
  • Organizational and Planning Skills
  • Relationship Building
  • Problem-Solving
  • Computer Knowledge: Microsoft Office, Excel, Google docs/Sheets, Datatrack, powerpoint.
Education
Fullerton College Fullerton, CA, Expected in 05/2022 Associate of Arts : Sociology - GPA :
Experience
Sea Mar Community Health Centers - Front Desk Receptionist
Vashon, WA, 10/2022 - 11/2022
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Transmitted information or documents to customers through email, mailings or extensions.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Used company badging system to create badges for new employees and visitors.
  • Explained policies and procedures to visitors.
  • Received, sorted and distributed incoming mail.
  • Answered hotline call outs, and called back with our procedures to calling out.
Metlife, Inc. - Compliance Consultant
Allen, TX, 07/2022 - 09/2022
  • Assisted workers with getting their truck permits
  • Answering calls, and questions from workers
  • Data entry - Excel, Outlook, Google sheets, Spreadsheets
  • File documents and organize them
  • Coordinate, review, and update existing policies and procedures
  • Manage the ongoing review of materials and communication tools to ensure departments meet compliance requirements
  • Adhere to regulatory reporting guidelines and filing deadlines
  • Adhered to deadlines in optimizing regulatory and operational performance.
  • Developed and implemented strategies necessary for minimizing risk of non-compliance.
Omni Hotels - Front Desk & Child Care
New York, NY, 02/2019 - 07/2022
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
  • Collected payments, renewed memberships and resolved billing issues.
  • Resolved customer complaints and made necessary updates to customers' accounts.
  • Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
  • Re-racked weights to maintain neat, organized and clean gym.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Organized and led activities to promote physical, mental and social development.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Supervised circle time, free play, and developmental activities.
  • Developed and enforced positive strategies to encourage good behavior.
  • Read aloud and played alphabet games to encourage early literacy.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Taught children foundational skills in colors, shapes and letters.
  • Read stories to children and taught painting, drawing and crafts.
  • Incorporated music and art activities to encourage creativity and expression.
  • Engaged with children on individual basis to build positive, trusting relationships.
John’s Incredible Pizza - Dining Room Attendant
City, STATE, 02/2018 - 02/2019
  • 8601 On the Mall, Buena Park - Dinning Attendant/ Admissions
  • Assisted customers on average 100 percent during my working shift by answering questions, and responding to requests
  • Wiping tables down and making sure my assigned room for the day was maintained clean and tidy
  • Assisted customers as a cashier and properly explained the prices.

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Resume Overview

School Attended

  • Fullerton College

Job Titles Held:

  • Front Desk Receptionist
  • Compliance Consultant
  • Front Desk & Child Care
  • Dining Room Attendant

Degrees

  • Associate of Arts

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