front desk receptionist resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Skills
- Email and Telephone Decorum
- Mail Handling
- Oral and Writing Communication
- Customer Service
- Hospitality Services
- Appointment Confirmation
- Customer Assistance and Interaction
Education and Training
College of Saint Elizabeth , Expected in 05/1989 ā ā Bachelor of Arts : Elementary Education - :
Experience
Kiosk Information Systems - Front Desk Receptionist
Louisville, CO, 03/2021 - Current
Louisville, CO, 03/2021 - Current
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Greeted visitors to provide information and direct to appropriate personnel.
- Explained policies and procedures to visitors.
- Signed for packages, recorded deliveries and distributed to personnel.
- Greeted customers, answered general questions and directed to appropriate locations.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Burlington Stores Inc - Store Associate
Berkey, OH, 08/2019 - 06/2020
Berkey, OH, 08/2019 - 06/2020
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
- Answered questions about current promotions and resolved issues according to store policies.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Maintained attractive merchandise displays to maximize purchases.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Wrapped and bagged purchases to help customers load merchandise into vehicles.
- Solicited sales from customers by identifying product needs and locating merchandise.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Recommended merchandise to customers based on needs and preferences.
- Ticketed, arranged and displayed merchandise to promote sales.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
Marshfield Clinic - Teacher
Woodruff, WI, -
Woodruff, WI, -
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Supervised students throughout day, both in classroom and outside during breaks.
- Differentiated instruction according to student skill level.
- Graded projects, exams and assignments to track student progression.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Utilized behavior management skills to foster environment conducive to student learning.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Participated in workshops, trainings and conferences to improve educational skills.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
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Resume Overview
School Attended
- College of Saint Elizabeth
Job Titles Held:
- Front Desk Receptionist
- Store Associate
- Teacher
Degrees
- Bachelor of Arts
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