front desk receptionist resume example with 5+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

I'm just a focused individual with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. I'm very adamant about getting the job done and achieving it to the best of my ability. When you look great you feel great and when you feel great you get things handled.

I have a solid industry background in-depth knowledge of related practices and market fluctuations. Challenges come in the way on any bases not just on the job and you have to face them any and everywhere you go so why not exude excellence on the job. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

  • Stocking and replenishing
  • Sales trends
  • Upselling
  • Shipment processing
  • Problem-solving skills
  • Multi-tasking strength
  • Cash register operation
  • Client Service
  • Professional demeanor
  • Excellent people skills
  • Cash Handling
  • Adapt to diverse groups
  • Social perceptiveness
  • Point of sale operation
  • Listening skills
  • Administrative skills
  • Meeting arrangements
  • Conflict management
  • Cash transactions
  • Team collaboration
  • Recordkeeping
  • Oral and writing communication
Education and Training
Fayette County High School Fayetteville, GA Expected in 05/2016 High School Diploma : - GPA :
  • Professional development completed in Fine Arts Orchestra
Aveda Arts & Sciences Institute Atlanta Atlanta, GA, Expected in 05/2016 High School Diploma : - GPA :
Wts International, Inc. - Front Desk Receptionist
Sarasota, FL, 07/2018 - 08/2020
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Responded to inquiries and room requests made online, by phone or email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Pointed out property details and guided guests to dining areas, pool, spa and fitness center.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Processed payments and updated accounts to reflect balance changes.
  • Pulled and organized requested documentation.
  • Sorted incoming mail and directed to correct personnel each day.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Made travel arrangements and reservations.
  • Worked with office manager to attain operational goals.
Breakthru Beverage Group - Mayors Assistant
Longmont, CO, 06/2015 - 07/2015
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Greeted guests in with friendliness and professionalism.
  • Managed and completed paperwork and overall office administration operations.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Managed phone calls from clients during executives' absences and delivered informative answers to questions.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Handled data entry tasks with high levels of speed and accuracy.
  • Organized personal tasks to free up executive to handle professional matters.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Coordinated resources, documents and schedules to meet challenging deadlines.
  • Produced timely and accurate status updates and routine inquiry letters.
  • Documented and routed business correspondence to manage office paperwork.
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.
Waffle House - Sales Associate
City, STATE, 10/2016 - Current
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Achieved perfect attendance and on-time record.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Built trusting relationships with customers by making personal connections.
  • Acted as initial contact in addressing customer concerns.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Negotiated and closed deals with minimal oversight.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Worked with fellow sales team members to achieve group targets.

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Resume Overview

School Attended

  • Fayette County High School
  • Aveda Arts & Sciences Institute Atlanta

Job Titles Held:

  • Front Desk Receptionist
  • Mayors Assistant
  • Sales Associate


  • High School Diploma
  • High School Diploma

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