Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Skills
Customer Complaint Resolution
Positive Attitude and Energetic
Data Entry and Database Software
Front Desk Reservations
Setting Reservations
Computer Proficiency
Work History
05/2017 to 12/2021
Front Desk ReceptionistCsm Corporation – Milwaukee, WI,
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Collected room deposits, fees and payments.
Kept accounts in balance and ran daily reports to verify totals.
Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
07/2011 to 07/2013
Parking AttendantBjc Healthcare – O Fallon, MO,
Answered general questions about parking fees, facilities and directions.
01/2011 to 05/2011
Delivery DriverPrint Nw – Lakewood, WA,
Completed on-time deliveries by choosing best and most efficient routes.
Education
Expected in 11/2008
GED: O&M UNIVERSITY - DOMINICAN REPUBLIC, GPA:
Expected in 08/2005
High School Diploma: GREGORIO LUPERON HIGH SCHOOL - DOMINICAN REPUBLIC, GPA:
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