Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Experienced Taekwondo Teacher driven to promote safe workplace practices. Specializing in leading trainings for large corporations.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 4 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Client assessment and analysis
  • Extremely organized
  • Budgeting and fiance
  • Self- motivated
  • Strong verbal communication
  • Basic
  • Conflict resolution
  • Client
  • Data Entry
  • Email
  • English
  • FInance
  • Public speaking
  • Receptionist I
  • Telephone
  • Phone
  • Verbal communication
  • Team leadership
  • Armenian
03/2019 to Current Front Desk Receptionist Great Expressions Dental Centers | Wesley Chapel, FL,
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Entered data such as payments, account information into a computer system - Responded to customers requests in person, email and telephone.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
03/2017 to 07/2019 Receptionist U.S. Physical Therapy | Tyler, TX,
  • Sorted incoming mail and directed to correct personnel each day.
  • Entered details such as payment, account information and call logs into a computer system Responded to customers request via telephone and email Answered average of 20 calls, emails, addressing customer inquiries, solving problem and providing new product information.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
07/2016 to 03/2018 Taekwondo Instructor Lions Taekwondo Academy Sherman Oaks | City, STATE,
  • Built rapport with students and parents to increase academic success and parent engagement.
  • Educated students using discipline teaching methods and hands-on curriculum.
  • Built positive relationships with students, parents, colleagues and administrators.
  • Coached students in using video and social media storytelling to improve visual intelligence of projects.
  • Learned valuable techniques from observing other instructors to use in future courses.
  • Planned classes focusing on instruction, demonstration and work time.
  • Evaluated student progress and adjusted learning plans to foster progress.
  • Managed curriculum development and daily facility operations in alignment with corporate objectives.
  • Developed guides and course materials focused on reinforcing lecture information and helping students learn.
Education and Training
Expected in 2017 High School Diploma | Burbank High School, Burbank, CA, GPA:
  • 3.8 overall GPA
  • Completed courseware in AP Psychology , AP Literature, AP US History, AP Government, Anatomy and AP Economics
  • Member of Armenian Club, and Academy of Finance for all 4 years
Expected in 08/2018 Associate of Applied Arts | Kinesiology Los Angeles Valley College Valley Glen, Valley Glen Ca , GPA:
  • Completed continuing education in kinesiology and will soon transfer to CSUN.
  • Completed courseworks in Statics, English 101,102, Sociology, Child Deveoplement, Chicano, Philosophy Art History 101, Biology 003, History, Nutrition, Commutation Studies , Anthropology, Health, Geography, Kinesiology 326-1, Math 125, Marketing, and Psychology,
  • Major in Kinesiology
  • 3.2 GPA
Activities and Honors
  • 2014 CA State Champion
  • 2014 National Champion
  • 2015 CA State Champion '
  • 2015 National Champion
  • 2016 CA State Champion
  • 2016 National Champion
  • 2017 2nd Place CA State Champion
  • 2017 National Champion

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Resume Overview

School Attended

  • Burbank High School
  • Los Angeles Valley College Valley Glen

Job Titles Held:

  • Front Desk Receptionist
  • Receptionist
  • Taekwondo Instructor


  • High School Diploma
  • Associate of Applied Arts

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