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front desk receptionist resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, problem solving, and keeping a clean organized work space. Positive nature with excellent people skills.

Motivated worker trained in cleaning, sanitation and customer service. Seeking to leverage experience and training to build long-term career in field.

Attentive and creative caregiver passionate about helping young children develop emotional, social and educational skills to promote well-being. Familiar with developmentally appropriate activities and experienced in providing nurturing environments conducive to learning. Inspired to promote physical health, emotional and social health as complement to academic progress.

Skills
  • Microsoft Office
  • Analytical mastery
  • Conflict management
  • Front office management
  • Call routing
  • Listening skills
  • Oral and writing communication
  • Team collaboration
  • Hospitality services
  • Recordkeeping
  • Meeting arrangements
  • Issue handling
  • Effective planning
  • Cash transactions
  • Administrative skills
  • Appointment confirmation
  • Customer assistance and interaction
  • Light fixtures and ceiling fans
  • Dusting
  • Cleaning methods
  • Focused and detail-oriented
  • Restroom detailing
  • Exceptional time management
  • Effective listening
  • Arts and crafts aptitude
  • Social skills development
  • Schedule creation and maintenance
  • Effectively work with parents
  • Excellent classroom management
  • Calm and patient
  • Certified in Early Childhood Education
  • Conflict resolution techniques
  • Communications
  • First Aid/CPR
  • Planning and coordination
  • Relationship development
  • Supervision
Experience
Front Desk Receptionist, 10/2018 to 08/2019
Akumin Inc. J UsfLutz, FL,
  • Warmly greeted incoming guests and provided information regarding policies and amenities.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Conducted market surveys and industry studies to identify need and demand for new clientele.
  • Facilitated front desk operations
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Computed guest billings
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Created and optimized employee schedules to secure proper coverage for all shifts.
  • Answered and directed incoming calls using multi-line telephone system.
  • Managed more than 40 incoming calls per day.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members, including making copies, organizing documents and rearranging schedules.
  • Assisted in creating advertisement and specials and in posting and sending to hundreds of clients
Maid, 05/2017 to 09/2018
MaidproPort Richey, FL,
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Swept and damp-mopped private stairways and hallways.
  • Used cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Preschool Lead Teacher, 05/2009 to 01/2017
Merritt AcademyFairfax, VA,
  • Increased student academic performance by diversifying teaching techniques.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Taught children foundational skills such as colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Organized and led activities to promote physical, mental and social development.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Incorporated music, art and theater into lesson planning.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Completed all required documentation for National Head Start program.
  • Maintained child-friendly environment with access to outdoor activities.
  • Observed children to record development.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Promoted good behaviors by using positive reinforcement methods.
Education and Training
High School Diploma: , Expected in 05/1999 to Osceola Fundamental High School - Seminole, FL
GPA:

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Resume Overview

School Attended

  • Osceola Fundamental High School

Job Titles Held:

  • Front Desk Receptionist
  • Maid
  • Preschool Lead Teacher

Degrees

  • High School Diploma

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