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Restaurant Server, 06/2021 - Current
Ipic Entertainment – New York, NY,
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Provided exceptional service to high volume of daily customers.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Rotated stock items and ingredients to maintain freshness.
- Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
- Took inventory of supplies and equipment and placed new orders to maintain stock levels.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Front Desk Receptionist, Custodian, 06/2019 - 06/2021
Evine – Buffalo, NY,
- Sanitation
- Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Completed routine maintenance checks, notifying management of any needed repairs.
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Checked and stocked inventory throughout facility to meet expected demands.
- Maintained accountability for building keys, master keys, and access cards.
- Raked leaves, cut and watered grass and picked up garbage to maintain grounds.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Moved equipment and furniture to thoroughly clean space.
- Notified management of structural issues and major repairs.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Funeral Director's Assistant, 02/2020 - 03/2020
Evergreen – City, STATE,
- Supervised funeral processions to direct cemetery parking.
- Arranged floral offerings and lights around caskets.
- Prepared memorial materials, including service programs and signage.
- Assisted funeral director in the coordination of services.
- Escorted mourners to parlors for wakes and funerals.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Offered counseling and comfort to bereaved family members and friends.
Retail Sales Associate, 02/2018 - 03/2020
Sketchers – City, STATE,
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Fostered customer retention by assessing and meeting product needs.
- Answered questions about current promotions and resolved issues according to store policies.
- Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
- Help customers load purchased equipment when necessary.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Generated brand awareness and positive product impressions to increase sales.
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Helped customers by answering questions and locating merchandise.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
High School Diploma: , Expected in 06/2018
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George Washington Carver School Of Arts And Science - Sacramento, CA
GPA:
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