LiveCareer-Resume

front desk receptionist resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Polished and professional team member skilled at counting money, processing payments and building relationships with patrons. Precisely handle all funds to maximize accounting accuracy and meet strict compliance standards. Courteous and respectful with guests to maximize loyalty.

Skills
  • Seating assignment preparation
  • High-volume dining
  • Check payment processing
  • Menu memorization
  • Safe food handling
  • Buffet setup and takedown
  • Dining customer service
  • Price memorization
  • Cash register operation
  • Food safety understanding
  • Floor display design
  • Flexible schedule
  • Flexible and adaptable
  • Payment processing
  • Bilingual
  • Problem-Solving
  • Problem Solving
  • Reliable and Responsible
  • Employee Training
  • Call Response and Transfer
  • Honest and Dependable
  • Customer Relations
  • Cleaning and Sanitizing
  • Policies and Procedures
  • Credit and Cash Transactions
  • Computer Proficiency
  • Multi-Line Phone Systems
  • Verbal and Written Communication
  • Data Entry and Database Software
  • Delivery Coordination
  • Calendar Management
  • Visitor and Customer Relations
  • Customer Complaint Resolution
  • Scheduling and Calendar Management
  • Appointment Scheduling
  • Positive Attitude and Energetic
  • Reliable and Punctual
  • Multitasking and Prioritization
  • Listening Skills
  • Oral and Writing Communication
  • Package and Mail Receipt
Experience
Front Desk Receptionist, 12/2021 - 02/2023
Heartland Dental Richfield, MN,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Explained policies and procedures to visitors.
  • Completed basic bookkeeping and document filing.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Coordinated pick-up and delivery of express mail services.
Customer Service Cashier, -
Whole Foods Jacksonville Beach, FL,
  • Recognized defective material and reported issues to management.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Completed accurate assembly work by positioning and aligning components.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Greeted customers and responded to informational requests.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Informed customers of in-store promotions or pricing specials.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Recommended, selected, located and obtained products to meet customer needs.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
Cashier, 02/2018 - Current
Vpne Parking Solutions Charlestown, MA,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant record keeping.
  • Helped customers sign up for new services and take advantage of special offers.
Education and Training
High School Diploma: , Expected in 05/2018
-
Oxon Hill High School - Oxon Hill, MD
GPA:
Status -
: Psychology, Expected in
-
Northern Virginia Community College - Annandale, VA
GPA:
Status -

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Resume Overview

School Attended

  • Oxon Hill High School
  • Northern Virginia Community College

Job Titles Held:

  • Front Desk Receptionist
  • Customer Service Cashier
  • Cashier

Degrees

  • High School Diploma
  • Some College (No Degree)

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